Emergency Furnace Fixes
Emergency Furnace Fixes | Heating and Air Conditioning | Strawberry Plains
When the temperature drops in Strawberry Plains and your furnace falters, HEP is the neighbor you can count on. Our certified technicians arrive fast—day or night—with the right tools and genuine parts to diagnose, repair, and revive your system on the first visit. We understand that a failed furnace isn’t just inconvenient; it’s an emergency, so we back every call with straightforward pricing, transparent communication, and a workmanship guarantee that keeps your home warm and your mind at ease.
From burners that won’t ignite to motors that suddenly quit, we tackle every crisis with the same expertise we bring to full-scale heating and air conditioning projects. One call to HEP restores comfort, efficiency, and safety, letting you get back to what matters most while winter stays outside where it belongs.
FAQs
What situations count as a furnace emergency in Strawberry Plains?
Any heating problem that threatens your safety, health, or property qualifies—no heat during freezing weather, strong gas odors, repeated short-cycling, sparking or smoking units, or carbon-monoxide alarm activations. If you are unsure, treat it as an emergency and call us immediately; we will advise you on the spot.
Are your emergency furnace repair services really available 24/7, even on holidays?
Yes. We maintain an on-call technician team 24 hours a day, 365 days a year—including nights, weekends, and major holidays. Your call is routed to a live dispatcher who can send a licensed, insured technician to your Strawberry Plains address at any hour.
How fast can a technician reach my home in Strawberry Plains?
Because our main service hub is less than 20 minutes away, most customers in Strawberry Plains see a technician at their door within 60–90 minutes of the initial call. During extreme weather or city-wide outages we prioritize vulnerable customers (elderly, families with infants) and keep you updated with real-time ETA texts.
What should I do while waiting for the emergency technician?
1) Turn off the furnace at the thermostat and the power switch to stop further damage. 2) If you smell gas, evacuate, leave doors open, and call 911 before calling us. 3) Check and clear the area around the furnace so the technician has safe access. 4) Gather recent service records or warranty info—they help speed up the diagnosis.
How much does an emergency furnace repair usually cost?
We charge a flat $99 emergency diagnostic fee, credited toward any repair. After diagnosis you receive a written, upfront quote that includes parts, labor, and tax—no after-hours surcharges or hidden fees. Typical emergency fixes in Strawberry Plains range from $180 for a failed ignitor to $1,200 for a blower motor replacement, but we never start work without your approval.
Do you service all furnace brands and can you handle air-conditioning issues at the same time?
Absolutely. Our technicians are factory-trained on gas, electric, and oil furnaces from Carrier, Trane, Lennox, Rheem, Goodman, Bryant, York, and more. Each service truck carries OEM and high-quality universal parts so most repairs are completed on the first visit. If your AC or heat pump is also acting up, we can inspect and repair it during the same emergency call to restore total comfort quickly.