Indoor Comfort
Indoor Comfort | Heating and Air Conditioning | Strawberry Plains
When Strawberry Plains days turn muggy or the nights dip below freezing, HEP is ready with dependable heating and air conditioning expertise that keeps every room at the perfect temperature. Our seasoned technicians arrive on time, explain your options in plain language, and treat your home with the same care they’d give their own—shoe covers, drop cloths, and cheerful respect included. From whisper-quiet heat pumps to high-efficiency furnaces, we design solutions that fit your lifestyle, your budget, and our East Tennessee climate.
Beyond installations, we’re your partners for life-extending maintenance and 24/7 emergency repairs. Enroll in our Indoor Comfort Club and enjoy priority scheduling, annual tune-ups, and energy-saving tips that lower bills without sacrificing coziness. With transparent pricing, industry-leading warranties, and a local team you can text or call anytime, HEP makes comfort effortless—so you can focus on enjoying Strawberry Plains, not worrying about the thermostat.
FAQs
What heating and air-conditioning services do you provide to homeowners in Strawberry Plains?
We handle the full life cycle of residential HVAC equipment, including new system design and installation, seasonal maintenance, precision repairs, and energy-efficient replacements. Our technicians are trained to service all major brands of furnaces, heat pumps, central air conditioners, ductless mini-splits, and smart thermostats, so you only need one contractor for every comfort need.
How often should I schedule HVAC maintenance?
For reliable performance and a longer equipment life span, we recommend two tune-ups per year: one in early spring for your air conditioner or heat pump’s cooling mode, and one in early fall for your furnace or heat pump’s heating mode. Regular maintenance keeps warranties valid, reduces the chance of mid-season breakdowns, and can cut energy use by up to 15 percent.
What warning signs indicate my AC or furnace needs repair?
Call us if you notice any of these symptoms: • Unusual noises such as grinding, squealing, or banging • Inconsistent temperatures or weak airflow from vents • Rapid cycling (short on/off cycles) • Unexplained spikes in utility bills • Refrigerant or water leaks around the indoor or outdoor unit • Persistent musty or burning odors. Addressing problems early prevents bigger, more expensive failures down the road.
Do you offer 24/7 emergency HVAC service in Strawberry Plains?
Yes. Heating or cooling failures rarely occur at convenient times, so our on-call technicians are available around the clock, including weekends and holidays. A live dispatcher will take your call, and we aim to arrive within hours—often sooner—to restore safe, comfortable conditions in your home as quickly as possible.
What indoor air-quality solutions can you install?
We carry whole-house air purifiers, media filters, UV germicidal lamps, humidifiers, dehumidifiers, and energy-recovery ventilators (ERVs). These add-ons integrate with your existing ductwork to remove airborne allergens, neutralize bacteria and viruses, balance humidity, and provide a steady supply of fresh, conditioned air—ideal for families with allergies, asthma, or concerns about indoor pollutants.
How can I reduce my energy bills without sacrificing comfort?
Start with an HVAC efficiency assessment. We can seal and insulate ductwork, install programmable or smart thermostats, and recommend high-efficiency equipment that meets or exceeds ENERGY STAR® standards. Simple steps like replacing clogged filters monthly, keeping supply and return vents unobstructed, and using ceiling fans to circulate air can also yield noticeable savings. Many upgrades qualify for utility rebates or federal tax credits, further lowering your total cost.