- HEP Heat and Air
- Factory-trained Technicians

Factory-trained Technicians
Factory-trained Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Sunbright
When Sunbright summers sizzle and winters bite, HEP’s factory-trained technicians are ready to restore perfect indoor comfort with expert HVAC unit replacement. We start with a no-pressure inspection of your current system, answer every question in plain language, and present high-efficiency options sized precisely for your home. Our crews arrive on time, protect your floors and landscaping, and handle every step—from safe removal of the old unit to precise refrigerant charging—so you can relax and watch your energy bills shrink.
Because we’re local, we understand Sunbright’s unique climate challenges and back every install with round-the-clock emergency support plus industry-leading warranties. Flexible financing, honest upfront pricing, and a 100% satisfaction guarantee mean you’ll never sweat—or shiver—over the details. Trust HEP to deliver healthier air, quieter operation, and dependable comfort that lasts.
FAQs
How do I know if my HVAC unit should be replaced instead of repaired?
Signs that suggest replacement is the smarter option include: (1) the system is 10–15+ years old, (2) repair costs exceed 30–40 % of the price of a new unit, (3) energy bills keep climbing even after tune-ups, (4) inconsistent temperatures, excessive noise, or frequent breakdowns, and (5) your current unit still uses R-22 refrigerant, which is now phased out. Our factory-trained technicians will perform a full load calculation and cost-benefit analysis so you can make an informed decision.
What advantages do factory-trained technicians provide for HVAC replacement in Sunbright?
Factory training means our technicians have completed manufacturer-authorized courses on installation, start-up, and warranty procedures for the specific brands we carry. You benefit from: correct sizing and airflow calculations, proper refrigerant charging for peak efficiency, full preservation of factory warranties, and faster, cleaner installations that meet or exceed local Sunbright building codes.
How long will I be without heating or cooling during an HVAC replacement?
Most standard residential replacements are completed in one working day. For larger homes or complex jobs involving ductwork modifications, the process can take 1½–2 days. We remove the old equipment, set the new indoor and outdoor units, connect electrical and refrigerant lines, pressure-test and evacuate the system, and verify performance. Our crew schedules the job so you are rarely without heating or cooling overnight.
Which HVAC brands and energy-efficiency options do you install?
We are certified dealers for Trane, Carrier, and Rheem, offering single-stage, two-stage, and variable-speed heat pumps, gas furnaces, and air conditioners. SEER2 ratings range from 14.3 to 20+, and AFUE furnace ratings up to 98 %. We’ll recommend the model that best matches your home’s load requirements, comfort preferences, and budget. All systems come with factory warranties and optional extended coverage up to 10 years.
Are rebates, tax credits, or financing available for HVAC replacements in Sunbright?
Yes. Qualifying high-efficiency units can earn up to a $2,000 federal tax credit under the Inflation Reduction Act, plus TVA energy-right rebates up to $400. We partner with local credit unions and manufacturer finance programs that offer 0 % APR for 12 months or low-interest terms up to 120 months. Our office staff will guide you through paperwork so you capture every incentive.
How do I schedule my replacement and what should I expect on installation day?
Call or book online for a free in-home estimate. After selecting your new system, we’ll obtain permits and confirm an installation date. On the day of service, our uniformed, background-checked technicians arrive by 8 a.m., protect your floors with drop cloths, and keep you informed throughout the process. Before leaving, we run a full performance test, register your equipment with the manufacturer, and show you how to operate the new thermostat. The job site is cleaned, and all debris and the old unit are hauled away.