Maintenance Plan
Maintenance Plan | HVAC Unit Replacement | Heating and Air Conditioning | Sunbright
In Sunbright, where summer heat and winter chills can arrive on the same breeze, HEP’s Maintenance Plan keeps your comfort system operating at its peak. Our certified technicians perform meticulous seasonal tune-ups, clean vital components, and identify small issues before they become big breakdowns. Should your equipment ever reach the end of its life, we streamline the entire process—from load calculations to permits—so you can move seamlessly from routine service to an expert HVAC unit replacement without missing a beat of indoor comfort.
Membership comes with priority scheduling, exclusive discounts on parts and labor, and a worry-free guarantee that follows you long after our truck pulls away. Whether you’re safeguarding a brand-new system or preparing for an eventual upgrade, HEP delivers the hometown care Sunbright families trust, backed by skill, transparency, and a mission to keep every home comfortable all year long.
FAQs
How do I know if it’s time to replace my HVAC unit instead of repairing it?
In Sunbright’s climate, most heating and cooling systems last 10–15 years. If your unit is approaching this age, needs frequent repairs, struggles to keep you comfortable, or causes energy bills to spike, replacement is usually the more economical choice. Our technicians perform a cost-benefit analysis during your maintenance visit and will explain whether repair, continued maintenance, or full replacement is the smartest investment.
What does your maintenance plan include and how does it extend the life of my new system?
Our comprehensive plan provides two precision tune-ups per year—one before the cooling season and one before heating season. Each visit includes coil cleaning, refrigerant check, electrical component testing, airflow measurement, thermostat calibration, filter replacement, and safety inspection. Regular servicing keeps efficiency high, preserves the manufacturer warranty, catches small issues early, and can add 3–5 years to the life of your new HVAC system.
Will my manufacturer’s warranty stay valid if I enroll in your maintenance program?
Yes. Most HVAC manufacturers require documented professional maintenance to keep parts and labor warranties intact. We record every service in a digital log and provide paperwork you can show the manufacturer if you ever need a warranty claim. Failure to maintain the equipment can void the warranty, so our plan offers both protection and peace of mind.
How long does a typical HVAC replacement take and will I be without heating or cooling during that time?
A standard full system change-out in Sunbright takes 4–8 hours. We remove the old equipment, set the new indoor and outdoor units, connect refrigerant lines, update the thermostat, pressure-test and evacuate the system, then start it up. You’ll only be without heating or cooling while the swap is underway, usually half a day. For homes with complex ductwork or code upgrades, we may need an extra day, but we’ll advise you in advance.
Do you offer financing or rebates to make a new HVAC system more affordable?
Absolutely. We partner with several lenders to provide low-interest or 0 % APR financing terms up to 72 months for qualified homeowners. Many Sunbright customers also qualify for utility rebates and federal tax credits worth $300–$2,000 for high-efficiency heat pumps or furnaces. Our comfort advisor will walk you through every incentive and file the paperwork on your behalf.
Can I transfer my maintenance plan if I sell my house or move within Sunbright?
Yes. The maintenance agreement is fully transferable. If you sell your home, the remaining term passes to the buyer, adding value to your property. If you move within our service area, we’ll shift the plan to your new address and adjust the coverage to match your new HVAC system at no extra cost.