Same-day Solutions

HEP Heat and AirSame-day Solutions

Same-day Solutions | Heat Repair | Heating and Air Conditioning | Sweetwater

When a sudden chill sweeps through Sweetwater, you don’t have time to wait for comfort. HEP’s Same-Day Solutions team is on standby with fast, precision heat repair that brings your furnace or heat pump back to life before the temperature can drop another degree. Our licensed technicians arrive fully stocked, diagnose issues on the spot, and back every fix with transparent pricing—so you can get warm again without surprises.

From aging gas furnaces to modern high-efficiency systems, we’ve seen (and solved) it all. Call us by noon and we’ll restore cozy air the very same day, treating your home with the respect and craftsmanship that have made HEP a trusted name across East Tennessee. Reliable scheduling, honest advice, and 24/7 emergency service mean you’re never left in the cold—because Sweetwater families deserve comfort on demand.

FAQs

Do you really offer same-day heating repair in Sweetwater?

Yes. If you call before 2:00 p.m. any day of the week, our dispatch team guarantees that a certified technician will arrive at your Sweetwater home or business before the end of the day. We keep service vans fully stocked with common replacement parts so most breakdowns—igniters, thermostats, blower motors, belts, fuses, and control boards—can be fixed on the first visit.

What kinds of heating systems can your technicians repair?

Our NATE-certified technicians are trained to diagnose and repair gas furnaces, electric furnaces, heat pumps, ductless mini-split systems, packaged rooftop units, and dual-fuel hybrid setups. We work on all major brands, including Trane, Carrier, Lennox, Rheem, Goodman, Ruud, Bryant, and American Standard. Whether your system is 1 year old or 25 years old, we have the software, tools, and factory-authorized parts to get it running safely and efficiently.

How much does a typical heat repair cost?

Prices vary based on the part that failed and the complexity of the repair. After a full diagnostic inspection, your technician will present a written, flat-rate quote before any work begins. In Sweetwater, common repairs average: • Igniter or flame sensor—$150-$250 • Blower capacitor—$200-$300 • Draft inducer motor—$400-$650 • Heat pump refrigerant leak and recharge—$450-$900 All quotes include parts, labor, and a 1-year warranty. No hidden fees or overtime charges for same-day service.

Do you provide emergency heating service after normal business hours?

Absolutely. Heating failures don’t stick to a 9-to-5 schedule, so our on-call team is available 24/7/365—including weekends and holidays. After-hours calls are routed directly to a live dispatcher who can send a technician to your Sweetwater address within two hours. Emergency visits carry the same flat-rate pricing and warranty as daytime appointments—no surprise surcharges.

What should I do until the technician arrives?

If the heater has stopped altogether, first check your thermostat batteries, circuit breaker, and furnace switch to rule out simple issues. If you smell gas, evacuate immediately and call 911 before contacting us. Otherwise, shut off the system to prevent further damage, close windows and doors to retain residual heat, and gather any warranty or maintenance paperwork you have. Our technician will ask about recent noises, error codes, or performance changes—having that information ready can speed up the repair.

How can I prevent future heating breakdowns?

The best defense is professional maintenance. We recommend a tune-up every fall that includes cleaning burners and coils, tightening electrical connections, lubricating moving parts, checking safety controls, and testing system efficiency. Customers who enroll in our Comfort Club maintenance plan receive two precision tune-ups a year, priority same-day scheduling, a 15 % repair discount, and an extended 2-year parts and labor warranty. Regular upkeep cuts energy bills by up to 20 % and can double the life of your equipment.

HEP Heat and Air
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(423) 228-7742