- HEP Heat and Air
- Emergency Repairs

Emergency Repairs
Emergency Repairs | Heat Repair | Heating and Air Conditioning | Talbott
When the temperature drops in Talbott and your furnace quits without warning, every minute feels longer than the last. HEP’s emergency repairs team is on call around the clock, arriving fast with fully stocked vans and seasoned technicians who diagnose issues on the spot. From failed ignitors to blown blower motors, we handle every facet of heat repair with the urgency and precision you deserve, so your family can get back to comfort without the wait.
Homeowners trust HEP because we combine small-town courtesy with industry-leading expertise. We provide upfront pricing, clear explanations, and workmanship guarantees that turn first-time callers into lifelong customers. Whether your system is gas, electric, or a hybrid, our certified pros restore efficiency and safety in a single visit.
Don’t let a chilly night turn into a frozen morning. One call to HEP brings warmth back to your home—and peace of mind to your winter.
FAQs
What situations count as an emergency heating repair in Talbott?
Any time your heat quits during freezing weather, you smell gas, hear loud grinding or banging sounds, see sparks or smoke coming from the equipment, or notice the carbon-monoxide alarm going off, it’s an emergency. These issues can threaten your family’s safety or cause expensive damage to your furnace or heat pump if they’re not handled immediately.
How fast can your team get to my home in Talbott when I call for emergency service?
We keep technicians on call 24/7, 365 days a year. Because we’re based right here in the Lakeway area, most customers in Talbott see a truck in their driveway within 60–90 minutes of placing the call—often sooner in daylight hours or when road conditions are clear.
Are your technicians qualified to work on any brand or type of heating equipment?
Yes. All of our field personnel are state-licensed, NATE-certified, and factory-trained to diagnose and repair gas furnaces, electric furnaces, dual-fuel systems, heat pumps, package units, and ductless mini-splits from every major manufacturer, including Trane, Carrier, Rheem, Goodman, Lennox, and York.
What should I do while I’m waiting for the emergency technician to arrive?
First, turn off the system at the thermostat and at the breaker if you see sparks or smell something burning. If you detect gas, shut off the gas valve, ventilate the area, and move everyone outside. Otherwise, keep pets and children away from the equipment, gather any warranty paperwork you have, and clear a path to the indoor and outdoor units to speed up the repair process.
How much will emergency heat repair cost, and do you offer financing?
Our after-hours diagnostic fee is a flat $99, which we waive if you approve the repair. Once we find the problem, the technician will quote a firm, up-front price from our standardized pricing guide—no surprise add-ons. For larger fixes like blower motors or heat exchangers, we offer same-day financing options with payments as low as $39 per month, subject to credit approval.
Do you charge extra for service at night, on weekends, or holidays?
No. We believe you shouldn’t be penalized for equipment that breaks down at inconvenient times. Our labor rates are the same 24 hours a day, and we stock our service trucks with common parts so we can finish most jobs in one visit, regardless of when you call.