Robust Warranties

HEP Heat and AirRobust Warranties

Robust Warranties | HVAC Unit Replacement | Heating and Air Conditioning | Talbott

When your Talbott home needs an HVAC unit replacement, trust the team at HEP to pair top-tier equipment with the area’s strongest warranty protection. Our NATE-certified technicians assess your home’s unique load requirements, install energy-efficient systems that slash utility bills, and back every project with robust parts and labor warranties that eliminate surprise expenses. We handle permitting, haul away your old unit, and leave your space spotless—so the only thing you notice is improved comfort.

From the first consultation to the final performance check, you’ll experience the HEP difference: clear communication, fair upfront pricing, and 24/7 emergency support long after installation. With flexible financing plans and seasonal maintenance programs designed to keep warranties intact, achieving reliable heating and cooling has never been easier. Let HEP upgrade your comfort and confidence today.

FAQs

What types of warranties do you provide with a new HVAC unit replacement in Talbott?

Every replacement comes with two layers of coverage: a 10-year manufacturer’s parts warranty (covering the compressor, coils, motors, etc.) and our in-house 2-year labor warranty. Together, they protect you against both material defects and workmanship issues for complete peace of mind.

Is there an option to extend the labor warranty beyond two years?

Yes. For homeowners who want extra protection, we offer extended labor plans that take your labor coverage up to 10 years. These optional plans are inexpensive, transferable if you sell your home, and remove any out-of-pocket repair costs for a full decade.

What actions could void my HVAC warranty?

The most common causes are neglecting annual maintenance, using unlicensed contractors for repairs, and failing to register the equipment within 60 days of installation. We register every system for you and offer affordable maintenance plans, so you stay compliant and fully protected.

Are refrigerant and thermostat failures covered under the warranty?

Refrigerant leaks and thermostat malfunctions fall under the manufacturer’s parts warranty, while our labor warranty covers the service to diagnose and replace those parts. Consumables like air filters and normal wear items (e.g., batteries) are not covered.

How long does a typical warranty repair visit take in the Talbott area?

Most covered repairs are completed in a single visit lasting 1–3 hours. Because we stock common OEM parts for the systems we install, delays are rare. If a special-order part is needed, we expedite shipping at no cost to you.

What is the process for filing a warranty claim if something goes wrong?

Simply call our Talbott office or submit a claim through our online portal. We verify your coverage, schedule a technician—usually within 24 hours—and handle all paperwork with the manufacturer. There are no claim fees or hidden charges when the work is under warranty.

HEP Heat and Air
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(423) 228-7742