- HEP Heat and Air
- High-efficiency Equipment

High-efficiency Equipment
High-efficiency Equipment | Air Conditioning | Heating and Air Conditioning | Tazewell
When Tazewell’s summer sun turns up the heat, HEP’s high-efficiency equipment delivers cool, quiet relief without draining your wallet. Our certified technicians size every system precisely, then install and maintain it so you enjoy optimal airflow, healthier indoor air, and noticeably lower utility bills. From whisper-soft variable-speed compressors to smart thermostats you can control from the lake, we build comfort around the way you live.
HEP stands behind each installation with transparent pricing and a True Transparency™ guarantee, so the only surprise is how quickly your new air conditioning pays for itself. Whether you’re upgrading an aging unit or designing your dream home, we’re ready 24/7 to keep Tazewell families comfortable season after season.
FAQs
What makes an air-conditioning system “high-efficiency”?
A high-efficiency air conditioner uses advanced compressors, variable-speed blower motors, enhanced coil designs, and environmentally friendly refrigerants to deliver the same or better cooling while consuming less electricity. The easiest way to identify one is by its SEER2 (Seasonal Energy Efficiency Ratio 2) rating. In Tennessee, units with SEER2 ratings of 15.2 or higher are generally considered high-efficiency. These systems also incorporate smart thermostats and diagnostics that fine-tune performance to match Tazewell’s hot, humid summers and mild winters.
How much can I expect to save on my electric bill in Tazewell by upgrading to a high-efficiency AC?
Savings depend on the efficiency of your current unit, your home’s insulation, and usage habits. Customers who replace 10–15-year-old 10-SEER equipment with a 16–18-SEER2 system typically see cooling costs drop 25–40 %. For a 2,000-sq-ft home in Tazewell—where cooling accounts for roughly half of summer electric bills—that can translate to $250–$450 in annual savings. Over a 10-to-12-year lifespan, the system can pay for itself through reduced utility costs.
Are there rebates, tax credits, or utility incentives available for high-efficiency AC installations in Tazewell?
Yes. TVA’s EnergyRight program often offers $150–$300 rebates when a certified contractor installs a qualifying high-efficiency heat pump or AC. Federal tax credits under the Inflation Reduction Act cover 30 % of the equipment and installation cost (up to $600 for central AC) if the unit meets the CEE Tier 2 level (usually 16 SEER2 or higher). Some electric cooperatives serving Claiborne County also provide low-interest financing on your utility bill. We keep track of all local, state, and federal incentives and file the paperwork for you.
How important is the new SEER2 rating when choosing equipment?
SEER2 replaced the original SEER in 2023 to account for real-world external static pressure, giving homeowners a more accurate idea of operating efficiency. In the Southeast region that includes Tennessee, the minimum legal standard is now 14.3 SEER2. Choosing 16–20 SEER2 equipment offers better comfort (tighter temperature swings and lower humidity), quieter operation, and significant energy savings. While upfront costs are higher, the payback period in Tazewell’s climate is typically 4–6 years.
Does a high-efficiency air conditioner require special maintenance?
Routine maintenance is similar but a bit more precise: twice-yearly tune-ups, coil cleaning, refrigerant charge checks, and airflow measurements are essential to keep variable-speed components and ECM motors running at peak efficiency. Because high-efficiency systems have tighter tolerances, neglecting filters or outdoor-coil cleaning can reduce SEER2 performance quickly. Our Comfort Club maintenance plan provides priority service, 15 % repair discounts, and verifies manufacturer-required documentation to keep your warranty intact.
Will my existing ductwork support a new high-efficiency system, or will I need modifications?
High-efficiency equipment often operates at lower, variable airflows to maximize efficiency and dehumidification, so ductwork must be properly sized and sealed. During your free in-home assessment, we perform static-pressure testing and inspect for leaks, undersized returns, and insulation gaps. In about 70 % of Tazewell homes we visit, only minor upgrades—such as adding a return grill, sealing joints, or increasing plenum insulation—are needed. When duct replacement is unavoidable, we design new runs using ACCA Manual D standards to protect your investment and maintain the promised efficiency.