Homeowners And Businesses
Homeowners And Businesses | Heat Repair | Heating and Air Conditioning | Tazewell
When the temperature drops in Tazewell and your furnace refuses to cooperate, HEP’s trusted team is ready to swoop in with fast, professional heat repair that restores comfort without delay. Homeowners appreciate our punctual arrivals and transparent pricing, while local businesses rely on us to minimize downtime and keep employees and customers warm. From pilot-light issues and thermostat glitches to major component failures, our certified technicians arrive equipped with the parts, tools, and know-how to fix nearly any brand on the first visit.
We back every service with clear communication, fair estimates, and a satisfaction guarantee that has made HEP a household name across East Tennessee. Whether you need an emergency after-hours fix or a preventive tune-up to avoid future surprises, one call to HEP delivers dependable heat repair and the peace of mind that comes with a cozy, energy-efficient space all winter long.
FAQs
What parts of Tazewell County do you cover for heating repair?
Our technicians are based in Tazewell, but we service the entire county—including Cedar Bluff, Richlands, Bluefield, Thompson Valley, and surrounding rural areas. If your home, storefront, or industrial site is within a 40-mile radius of downtown Tazewell, we can usually dispatch a crew the same day.
How fast can you get here if my heat goes out unexpectedly?
We offer 24/7 emergency service. Calls placed before 10 p.m. typically receive a technician within 2–3 hours, even on weekends and holidays. Overnight calls are prioritized for the next available slot, usually first thing in the morning. Our trucks are fully stocked, allowing most repairs to be completed on the first visit.
What are the most common heating problems you fix for homeowners and businesses?
Residential customers often experience ignition failures, cracked heat exchangers, thermostat malfunctions, and blower motor issues. On the commercial side, we frequently repair rooftop package units, boiler circulation pumps, and heat-pump reversing valves. In both settings, clogged filters and lack of maintenance are the leading root causes of breakdowns.
How much will my heat repair cost, and do I get an estimate first?
Diagnostic visits start at $79, which includes a full system inspection and written report. Simple repairs such as igniter or flame-sensor replacement usually range from $150–$300. Major components—blower motors, control boards, or heat exchangers—can run $400–$1,200. You will receive a detailed, fixed-price quote before any work begins, so there are no surprises.
Can regular maintenance really prevent costly heating repairs?
Absolutely. Annual tune-ups clean burners, tighten electrical connections, check safety limits, and verify gas pressures. According to ENERGY STAR, a well-maintained furnace or heat pump can run up to 20 % more efficiently and experience half as many breakdowns. We offer affordable residential and commercial maintenance plans that include priority scheduling and discounts on parts.
Do you offer financing or service agreements for larger commercial repairs?
Yes. For unexpected repairs over $500, we partner with local lenders to provide low-interest financing with same-day approval—no equity required. Commercial clients can also enroll in custom service agreements that bundle preventive maintenance, priority emergency response, and discounted labor rates into a predictable monthly fee.