Mountain Chill

HEP Heat and AirMountain Chill

Mountain Chill | Heat Repair | Heating and Air Conditioning | Tazewell

When the frost drapes the Clinch Mountain foothills and your furnace chooses the worst possible moment to quit, HEP’s Mountain Chill Heating and Air Conditioning is ready to bring the warmth back to your Tazewell home. Our licensed technicians arrive fast, diagnose precisely, and deliver heat repair that stands up to the chilliest East Tennessee nights—without hidden fees or surprise add-ons. From vintage boilers in historic farmhouses to modern high-efficiency systems, we’ve seen (and fixed) it all.

Every visit is backed by courteous service, clear communication, and the security of a 100 % satisfaction guarantee. Whether you need an emergency rescue at 2 a.m. or a tune-up that prevents tomorrow’s breakdown, trust the hometown team that treats your comfort like their own. HEP’s Mountain Chill keeps Tazewell cozy, one dependable heat repair at a time.

FAQs

What are the most common warning signs that my heating system needs repair?

Watch for uneven room temperatures, strange noises (clanking, squealing, or rattling), frequent cycling on and off, higher-than-normal utility bills, or a noticeable drop in airflow. If you smell a burning or musty odor, or the system simply will not start, call Mountain Chill Heating & Air Conditioning right away. Catching these issues early helps avoid bigger repairs and keeps your family comfortable during Tazewell’s cold snaps.

How fast can Mountain Chill Heating & Air Conditioning get to my home in Tazewell for a heat repair?

We offer same-day service throughout Tazewell County and 24/7 emergency response for no-heat situations. Most customers are scheduled within a few hours, and our fully stocked service vehicles allow us to complete the majority of repairs on the first visit.

What types of heating equipment do you repair?

Our certified technicians service all major brands and models of gas furnaces, electric furnaces, heat pumps, ductless mini-splits, and packaged units. Whether your equipment is brand-new, mid-life, or approaching retirement, we have the training and parts access to get it running safely and efficiently.

Are your technicians licensed, insured, and factory-trained?

Yes. Every Mountain Chill technician holds Virginia HVAC licensure, undergoes background checks, carries full liability and workers’ compensation coverage, and completes ongoing factory training. You can trust that the person in your home meets the highest safety and professionalism standards.

How much will a heat repair cost, and do you provide free estimates?

Service calls start with a low, flat diagnostic fee that includes a full system inspection. Once we pinpoint the problem, we present a written quote before any work begins—no surprise charges. Estimates are always free, and we back repairs with a parts and labor warranty so you know exactly what you’re paying for.

What can I do to reduce the likelihood of future heating breakdowns?

Replace or clean air filters every 1-3 months, keep supply and return vents unblocked, and schedule professional maintenance with Mountain Chill each fall. Our tune-ups include cleaning burners and coils, checking electrical connections, lubricating moving parts, and testing safety controls, which can extend equipment life, lower energy bills, and catch small issues before they become costly repairs.

HEP Heat and Air
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(423) 228-7742