HVAC Partner

HEP Heat and AirHVAC Partner

HVAC Partner | Heating and Air Conditioning | Tazewell

From Main Street storefronts to rolling Appalachian hillsides, Tazewell families count on HEP and our trusted HVAC partner to keep every home comfortable through sweltering summers and frosty mountain nights. Our technicians live and work right here in the community, so they understand how quickly weather can change—and how important it is to have a responsive team ready with fast diagnostics, transparent pricing, and workmanship that’s backed by HEP’s satisfaction guarantee.

Whether you need a seasonal tune-up, an energy-saving upgrade, or a 24-hour emergency repair, we bring decades of experience in heating and air conditioning to every call. We’ll help you choose the perfect system, secure the best rebates, and maintain peak performance year after year, so you can breathe easy and enjoy dependable comfort in Tazewell all season long. Give us a shout, and “Happy, Easy, Protected” service will be on the way.

FAQs

What HVAC services do you offer in Tazewell?

We provide a full range of residential and light-commercial heating and cooling services, including new system installation, replacement of aging equipment, seasonal maintenance tune-ups, emergency repairs, ductwork inspections, indoor air-quality solutions, and smart-thermostat integrations. All work is handled by licensed, factory-trained technicians familiar with the specific climate conditions in and around Tazewell.

How often should I have my HVAC system serviced?

For optimum efficiency and reliability, we recommend scheduling professional maintenance twice a year—once in early spring for your air conditioner and once in early fall for your furnace or heat pump. Regular tune-ups help catch small issues before they become costly breakdowns, maintain manufacturer warranties, and can cut energy bills by up to 15%.

Do you provide emergency heating and air-conditioning repairs in Tazewell?

Yes. We offer 24/7 emergency service throughout Tazewell and the surrounding counties. Our on-call technicians arrive in fully stocked service vehicles ready to diagnose and repair most problems on the first visit, whether it’s a no-heat situation in January or an AC failure during a summer heatwave.

Are there energy-efficient options for replacing my old furnace or AC?

Absolutely. We install high-efficiency gas furnaces, variable-speed heat pumps, and ENERGY STAR®-rated air conditioners with SEER2 ratings up to 20+. We’ll perform a free in-home load calculation to ensure the right size unit, explain projected energy savings, and handle all rebate paperwork with Appalachian Power or TVA, potentially lowering your upfront cost by hundreds of dollars.

Can you help improve indoor air quality in my Tazewell home?

Yes. We offer whole-home air purifiers, high-MERV media filters, UV germicidal lights, humidity control, and duct cleaning. After a quick air-quality assessment, we’ll recommend targeted solutions that reduce allergens, dust, mold spores, and odors—especially important during our humid Appalachian summers and pollen-heavy spring season.

What financing or rebate programs are available for new HVAC installations?

We partner with several lenders to provide low-interest and zero-interest financing plans with flexible terms up to 72 months. Local utility rebates, federal tax credits (up to 30% under the Inflation Reduction Act), and manufacturer promotions can further cut costs. Our comfort advisors will review all current incentives during your free estimate so you get the most affordable path to a new, efficient system.

HEP Heat and Air
Book Online
(423) 228-7742