Certified Technicians
Certified Technicians | Heat Repair | Heating and Air Conditioning | Tellico Plains
When a crisp Tellico Plains night sneaks indoors, you want the assurance that HEP’s certified technicians are only minutes away. Our local, factory-trained team diagnoses furnace hiccups with state-of-the-art tools, replaces worn parts on the spot, and fine-tunes every system so it runs quieter, safer, and more efficiently. Because we live and work in Monroe County, we understand how quickly mountain temperatures can drop—and how urgently you need dependable comfort restored.
From emergency calls at dawn to preventative check-ups before the first frost, we handle every aspect of heat repair with courtesy and craftsmanship. Transparent pricing, honest recommendations, and a satisfaction guarantee mean you’ll never be left in the cold. Trust the hometown pros at HEP to keep warmth flowing through every room, all season long.
FAQs
What types of heating systems do your certified technicians repair in Tellico Plains?
Our NATE-certified technicians are trained to diagnose and repair a full range of residential and light-commercial heating equipment, including gas and electric furnaces, air-source and geothermal heat pumps, dual-fuel hybrid systems, ductless mini-splits, and packaged rooftop units. We carry OEM and high-quality aftermarket parts on our service vehicles so most repairs can be completed on the first visit.
How fast can you respond to a no-heat emergency in Tellico Plains?
We provide true 24/7 emergency service throughout Tellico Plains and the surrounding Monroe County communities. Calls received before 10 p.m. usually see a technician at the door within 1–2 hours, while overnight calls are prioritized for first-thing dispatch. Our on-call team has fully stocked service trucks and access to our parts warehouse, enabling round-the-clock repairs even on weekends and holidays.
Are your technicians licensed, insured, and background-checked?
Yes. Every field technician holds a Tennessee HVAC Contractor’s license, carries full liability and workers’ compensation coverage, and undergoes annual background and drug screening. In addition, our team maintains North American Technician Excellence (NATE) and EPA Section 608 certifications, so you can be confident that any repair meets local codes, manufacturer specifications, and environmental regulations.
What warning signs indicate I should schedule a heat repair visit?
Common red flags include: • Little or no airflow from vents • Cold spots or uneven temperatures • Unusual noises such as banging, squealing, or rattling • Burning or musty odors when the system runs • Frequent cycling on and off • An unexpected spike in your electric or gas bill. Addressing these issues early prevents costly component failures and keeps your home safe and comfortable.
How much does a typical heating repair cost in Tellico Plains?
We start with a flat-rate diagnostic fee of $89, which is waived if you authorize the repair. Most common fixes—such as igniter replacement, capacitor swaps, or blower motor servicing—range from $150 to $450. Major component repairs, like heat exchanger or compressor replacement, can run $800–$2,000. You will receive a written estimate before any work begins, and we honor senior, military, and TVA energy-efficiency rebates where applicable.
Do you offer maintenance plans to prevent future heating problems?
Absolutely. Our Comfort Care Plan includes two precision tune-ups per year (heating in the fall, cooling in the spring), priority scheduling, a 15 % discount on all repairs, and no after-hours fees. Routine maintenance extends equipment life, maintains manufacturer warranties, improves indoor air quality, and can cut Tellico Plains homeowners’ energy costs by up to 20 %.