Certified Technicians

HEP Heat and AirCertified Technicians

Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Tellico Plains

When the Tellico Plains weather swings from crisp mountain mornings to humid summer afternoons, HEP’s certified technicians make sure your home stays perfectly comfortable. Our team specializes in HVAC unit replacement, guiding you from the first inspection to the final thermostat test with clear communication and honest, upfront pricing. We carry trusted brands engineered for peak efficiency, so you’ll feel the difference in both your indoor air quality and your monthly utility bills.

Every installation is handled with meticulous care—old equipment is removed responsibly, ductwork is checked for leaks, and your new system is calibrated for optimal airflow. Better yet, we back our work with industry-leading warranties and 24/7 local support, ensuring your fresh, reliable comfort lasts season after season. Call today and discover why Tellico Plains homeowners trust HEP to turn climate control headaches into effortless everyday comfort.

FAQs

How do I know when it’s time to replace my HVAC unit rather than repair it?

In Tellico Plains we recommend considering replacement when your system is 10–15 years old, requires frequent or costly repairs, struggles to keep the home comfortable, or causes a noticeable jump in energy bills. Modern high-efficiency equipment can cut operating costs by 20–40 %, so if repairs exceed 30 % of the price of a new system, replacement is usually the smarter long-term investment.

What types of HVAC systems work best for the climate in Tellico Plains?

Because we experience humid summers and chilly, but not extreme, winters, high-efficiency air-source heat pumps or dual-fuel (heat pump + gas furnace) systems are ideal. We typically install variable-speed, high-SEER2 (18–22) heat pumps that cool efficiently in summer and heat down to the low 30s°F; when temperatures dip lower, a gas furnace or electric backup strip heat engages automatically.

How long will the replacement take, and will I be without heating or cooling during that time?

A straight change-out of an outdoor unit, indoor coil, and air handler/furnace usually takes 4–8 hours. If new ductwork, line-set, or electrical upgrades are needed, the job can stretch to 1–2 days. You’ll be without heating or cooling only while the old equipment is disconnected and the new system is being set, typically a few hours. We schedule replacements so you’re never without comfort overnight.

Are your technicians certified, and which certifications matter for HVAC replacement?

Yes. Every technician we send to your home holds North American Technician Excellence (NATE) certification, EPA 608 refrigerant handling certification, and is registered with the Tennessee Board for Licensing Contractors. NATE ensures competency in load calculation, airflow, combustion analysis, and proper commissioning—all critical to a trouble-free, warranty-protected installation.

What does an HVAC replacement cost in Tellico Plains, and what factors affect the price?

A complete heat pump or air-conditioner/furnace replacement typically ranges from $5,500 to $12,000 installed. Key cost drivers include equipment capacity (measured in tons or BTU), efficiency rating (SEER2/HSPF/AFUE), brand, required electrical or duct upgrades, thermostat type, and any indoor air-quality add-ons. We provide a written, line-item estimate up front and offer financing terms as low as 0 % for qualifying homeowners.

How can I maximize energy efficiency with my new system, and are rebates available?

Choose a properly sized, variable-speed unit with a high SEER2 rating (18+). Pair it with a programmable or smart thermostat, seal and insulate ductwork, and schedule annual maintenance. Through TVA EnergyRight and federal Inflation Reduction Act incentives, Tellico Plains residents may qualify for rebates up to $1,000 and tax credits up to 30 % of the equipment cost (capped at $2,000) on qualifying high-efficiency heat pumps.

HEP Heat and Air
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(423) 228-7742