- HEP Heat and Air
- System Replacements

System Replacements
System Replacements | Heating and Air Conditioning | Tellico Plains
Living in Tellico Plains means crisp mountain mornings, humid summer afternoons, and everything in between—conditions that demand reliable heating and air conditioning year-round. HEP’s certified comfort specialists make upgrading effortless, guiding you through system sizing, energy-efficiency options, and rebates that can shrink utility bills as fast as they boost indoor comfort. We remove the guesswork (and the old unit) with tidy, same-day change-outs, backed by robust labor and manufacturer warranties.
From whisper-quiet heat pumps to smart, dual-fuel furnaces, every replacement is tailored to the unique layout of your home and the rhythm of your lifestyle. Transparent upfront pricing, flexible financing, and 24/7 post-install support mean you’re never left in the cold—or the swelter—again. When it’s time to swap out yesterday’s equipment for tomorrow’s comfort technology, Tellico Plains trusts HEP to handle the hard work while you breathe easier.
FAQs
When should I consider replacing my HVAC system in Tellico Plains?
Most systems last 12–15 years in our humid East Tennessee climate. Replace yours if it is over a decade old and needs frequent repairs, struggles to maintain comfort, has rising utility bills, or still uses R-22 refrigerant (now phased out). A new high-efficiency system can cut energy costs up to 30% while improving indoor comfort and air quality.
What size heating and air conditioning system do I need for my Tellico Plains home?
Proper sizing depends on a Manual J load calculation that factors in square footage, insulation levels, window types, orientation, and local weather data. Oversized equipment short-cycles and wastes energy; undersized units run constantly and wear out early. We measure your home, run the load calculation, and recommend the exact tonnage and BTU output you need—never a one-size-fits-all guess.
How long does a typical HVAC replacement take, and will I be without heat or AC?
Most residential replacements are completed in one day. We remove the old equipment, install the new indoor and outdoor units, update the refrigerant lines, add a new thermostat if needed, pressure-test and evacuate the system, then start it up. You may be without heating or cooling for 4–8 hours during installation, but we work to minimize downtime and leave your home clean before we go.
Are there energy-efficient options that qualify for rebates or tax credits in Tennessee?
Yes. Many ENERGY STAR® heat pumps and air conditioners with SEER2 ratings of 15.2 or higher meet the qualifications for the federal 25C tax credit—30% of the installed cost, up to $2,000. Local utilities such as TVA’s EnergyRight program may offer additional rebates for high-efficiency equipment or duct sealing. We’ll show you eligible models and provide the documentation you need to claim incentives.
What is included in your replacement quote—are there hidden costs?
Our written proposal lists everything up front: equipment model numbers, labor, new refrigerant line set, electrical upgrades, condensate drain, thermostat, haul-away of the old unit, permit fees, and sales tax. The price you see is the price you pay unless you request extra work (e.g., duct modifications). We also include the first year of preventive maintenance at no charge.
How can I maintain my new system to maximize its lifespan and warranty coverage?
1) Change or clean filters every 1–3 months. 2) Keep outdoor coils free of leaves and debris. 3) Schedule professional tune-ups every spring and fall—most manufacturers require documented maintenance to keep warranties valid. 4) Use a smart thermostat to avoid extreme temperature swings. 5) Address duct leaks and insulation issues promptly. Following these steps can help your new system last 15+ years while keeping energy bills low.