- HEP Heat and Air
- Preventative Maintenance Plans

Preventative Maintenance Plans
Preventative Maintenance Plans | Air Conditioning | Heating and Air Conditioning | Ten Mile
Living in Ten Mile means counting on your HVAC system through muggy summers, crisp autumn nights, and the occasional winter chill. HEPâs preventative maintenance plans are designed to keep that comfort uninterrupted, delivering twice-a-year tune-ups that catch little issues before they become expensive emergencies. Our certified technicians arrive on schedule, inspect every moving part, swap dirty filters, tighten electrical connections, and calibrate thermostatsâall while sharing easy tips to lower your energy bills and extend equipment life. Itâs proactive care that saves you money and spares you surprise breakdowns.
Membership also brings priority scheduling, discounted repairs, and documented service records that protect manufacturer warranties. Whether your concern is reliable heat on a frosty morning or whisper-quiet air conditioning on a July afternoon, HEP keeps your system running at peak efficiency so you can enjoy the best of Ten Mile without ever worrying about the temperature indoors.
FAQs
Why is preventative maintenance important for my air-conditioning system in Ten Mile?
Ten Mileâs hot, humid summers force your AC to run for long stretches, which accelerates wear on motors, belts, coils, and electrical components. A scheduled tune-up cleans and lubricates moving parts, checks refrigerant levels, and verifies safe operation. This keeps efficiency high, reduces monthly utility costs, prevents sudden breakdowns during peak heat, and can add 3â5 years to the life of the equipment.
What does your preventative maintenance plan include?
Our standard plan covers a 21-point inspection and service: cleaning indoor and outdoor coils, flushing the condensate drain, replacing or washing the air filter, tightening electrical connections, testing capacitors and contactors, measuring refrigerant charge, calibrating the thermostat, checking temperature split, oiling motors where applicable, and inspecting ductwork for leaks. Youâll receive a detailed report and recommendations after every visit.
How often should maintenance be performed, and when is the best time to schedule it?
For central heating and cooling systems we advise two visits per yearâone in early spring to prepare the air conditioner and one in early fall for the furnace or heat pump. Scheduling ahead of extreme weather allows time to correct small issues before your system has to work its hardest, and youâll enjoy shorter appointment windows and off-season pricing.
Will a maintenance plan keep my manufacturer warranty valid?
Yes. Most HVAC manufacturers require proof of annual professional maintenance to honor parts warranties, and some specify tasksâsuch as coil cleaning and refrigerant checksâthat must be documented. Our technicians complete all manufacturer-recommended procedures and keep digital service records you can present if a warranty claim is ever needed.
How much can preventative maintenance save on energy bills?
A clean, well-tuned system can operate 10â15 % more efficiently than a neglected one. For a typical Ten Mile household that spends $1,200 a year on cooling and heating, thatâs $120â$180 in annual savingsâoften enough to offset most or all of the plan cost. Youâll also save by avoiding emergency repair fees and extending equipment life.
What happens if my AC breaks down after I enroll in the planâam I covered?
Members receive priority same-day service, a 15 % discount on any repair parts and labor, and no overtime charges for after-hours calls. While maintenance canât prevent every failure, issues are caught early and repairs are less expensive because we already have service history on your equipment.