- HEP Heat and Air
- Same-day Repairs

Same-day Repairs
Same-day Repairs | Air Conditioning | Heating and Air Conditioning | Ten Mile
When the Tennessee heat creeps past comfortable, Ten Mile homeowners count on HEP for fast relief. Our certified technicians arrive the very day you call, armed with the parts and expertise to revive your air conditioning system on the spotâno lengthy wait, no sweaty nights. From frozen coils and faulty thermostats to strange noises that keep you up, we diagnose and fix it all while respecting your time, budget, and home.
HEP is a local, family-owned crew that treats every customer like a neighbor, because you are. We back each repair with transparent pricing, clear communication, and a satisfaction guarantee thatâs as solid as our workmanship. Reach out now for same-day service and feel the difference a perfectly tuned air conditioning unit makes in comfort, efficiency, and peace of mind.
FAQs
Do you really offer same-day air-conditioning repairs in Ten Mile?
Yes. If you call before 2:00 p.m. Monday-Saturday, a certified technician will be dispatched the same day to any address in the Ten Mile area. Calls that come in later are normally scheduled for the following morning, but we can still accommodate true cooling emergencies 24/7.
What kinds of AC problems can be fixed on the same day?
Most service calls involve issues we can resolve in one visit: blown capacitors, failed contactors, refrigerant leaks, clogged condensate drains, thermostat malfunctions, tripped breaker/fuse problems, and blower-motor failures. Because our vans are stocked with common OEM parts for major brands, roughly 85 % of repairs are completed immediately without a return trip.
How much does a same-day repair cost?
Our diagnostic fee for Ten Mile is $89, which is waived when you approve the repair. Actual repair costs vary by part and labor but average between $150 and $450. You will receive a written, flat-rate quote before any work starts, so there are no surprises. After-hours or holiday service carries a $75 surcharge.
Is there a warranty on the parts and labor?
Absolutely. All replacement parts come with a manufacturerâs warranty of at least one year, and we back our workmanship with a 90-day labor guarantee. If the same problem reoccurs within that period, weâll return and fix it at no additional charge.
What if my air conditioner is more than 15 years oldâshould I repair or replace it?
When equipment is 15 + years old, has a history of major repairs, or uses R-22 refrigerant, weâll present both repair and replacement options. We perform a cost-of-ownership calculation that compares the price of repair with projected energy savings and rebates on a new high-efficiency system. The final decision is always yours, but we make sure you have the facts to choose wisely.
How do I schedule a same-day appointment?
Call our local Ten Mile line at (423) 555-0199 or book online at TenMileAC.com. Phone calls receive priority dispatching; online requests made before noon are usually confirmed within 30 minutes. Please have the systemâs brand, model, and a brief description of the problem ready so we can bring the right parts on the truck.