- HEP Heat and Air
- Certified Comfort Specialists

Certified Comfort Specialists
Certified Comfort Specialists | Dehumidifier Installation | Heating and Air Conditioning | Ten Mile
Feeling sticky summer heat or musty winter air inside your Ten Mile home? HEPâs certified Comfort Specialists bring the perfect balance back to every room with precision dehumidifier installation. We evaluate your HVAC system, crawlspaces, and ventilation patterns, then match you with ENERGY STARÂŽârated equipment that quietly pulls excess moisture from the air, safeguards your familyâs health, and protects wood floors, furniture, and electronics from hidden humidity damage.
From the first courtesy call to the final walkthrough, our licensed techs handle everythingâsizing, wiring, condensate drainage, and integration with your existing thermostatâso you simply enjoy fresher, cleaner air. Backed by 24/7 emergency support and the areaâs strongest labor warranties, HEP makes it easy to breathe easier in Ten Mile all year long. Schedule your visit today and discover why neighbors trust us for total indoor-comfort peace of mind.
FAQs
Why should I consider a whole-home dehumidifier in Ten Mileâs climate?
Ten Mile sits near Watts Bar Lake and experiences long, humid summers. High indoor humidity (above 55%) can make rooms feel warmer than they are, encourage mold growth, warp wood, and aggravate allergies. A whole-home dehumidifier installed by our Certified Comfort Specialists keeps relative humidity in the ideal 40-50% range, so you feel cooler at the same thermostat setting, protect furnishings, and improve indoor air quality year-round.
How does a dehumidifier integrate with my existing heating and air-conditioning system?
We install the dehumidifier in the return-air plenum or a dedicated bypass duct tied to your central HVAC ductwork. As air circulates through the system, the dehumidifier pulls moisture out before the conditioned air is redistributed. The unit has its own humidistat and drain line, so condensate is automatically routed outdoors or to a floor drain. You control it from a wall-mounted panel or, on some models, through your smart thermostat.
What size or capacity dehumidifier does my home need?
Capacity is rated in pints of moisture removed per day. During our free in-home assessment we calculate the proper size by measuring square footage, ceiling height, number of occupants, infiltration rate, and typical indoor moisture load (showers, cooking, etc.). Most Ten Mile homes need 70â130-pint whole-house units. Oversizing wastes energy; undersizing runs constantly and still leaves you sticky. Our Certified Comfort Specialists run Manual J load calculations to specify the exact model.
How long does professional installation take, and will it disrupt my home?
A standard retrofit into existing ductwork usually takes 3â5 hours. We start by protecting floors, then cut in the duct connection, mount the dehumidifier on vibration-isolating brackets, run a dedicated drain line, wire power and control, and test for leaks. Because most work occurs in the mechanical room, crawlspace, or basement, household disruption is minimal. You can stay in the home the entire time, and we haul away all debris when weâre done.
Will a dehumidifier increase my energy bills?
The unit itself draws powerâtypically 4â8 amps when runningâbut overall energy costs often drop. By lowering humidity, you feel comfortable at higher thermostat settings, allowing you to raise the AC set-point 2â3 °F and reduce compressor run time. Many customers report summer electricity savings that offset 30â50% of the dehumidifierâs consumption. High-efficiency Energy Star models we install remove up to 4 pints per kilowatt-hour.
What maintenance does my new dehumidifier require?
Whole-house dehumidifiers are low-maintenance. Replace or clean the internal air filter every 6â12 months, keep the exterior cabinet dust-free, and confirm the drain line remains clear. During your annual HVAC tune-up, our technicians check refrigerant pressures, clean the evaporator coil, calibrate the humidistat, and verify airflow. With proper care, quality units last 10â15 years and keep warranties intact.