Certified Technicians
Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Ten Mile
When summer heat or winter chill creeps into your Ten Mile home, HEP’s certified technicians are ready to swap out that tired system with a state-of-the-art solution. Our team arrives on time, explains every step, and installs energy-efficient equipment that slashes utility bills while keeping your rooms perfectly comfortable. From careful load calculations to spotless clean-up, we treat your house like it’s our own, so you can relax and enjoy dependable climate control all year long.
Choose HEP for your HVAC unit replacement and experience the difference local expertise makes. We back every installation with transparent pricing, solid warranties, and 24/7 support—because peace of mind should come standard with great air. Ready to upgrade? One call brings Ten Mile’s friendliest pros to your door, turning outdated systems into fresh, money-saving comfort.
FAQs
How do I know it’s time to replace my HVAC unit instead of repairing it in Ten Mile?
In general, replacement is recommended when your current system is 10–15 years old, requires frequent or costly repairs, or fails to keep your home comfortable despite regular maintenance. Rising utility bills, unusual noises, uneven temperatures, or the use of outdated refrigerants such as R-22 are other clear indicators. Our certified technicians will perform a full diagnostic analysis and provide a cost-benefit comparison so you can decide whether repair or replacement is the smarter long-term investment for your Ten Mile home.
What types of HVAC systems do your certified technicians install and which is best for homes in Ten Mile?
We install high-efficiency central air conditioners, heat pumps, gas furnaces, dual-fuel hybrid systems, and ductless mini-splits from leading manufacturers. The best choice depends on your home’s square footage, insulation quality, fuel availability, budget, and comfort preferences. For example, heat pumps are popular in Ten Mile’s moderate climate for their year-round heating and cooling, while dual-fuel systems maximize efficiency by pairing an electric heat pump with a gas furnace for very cold snaps. During your free in-home consultation we’ll run load calculations (Manual J) to recommend the ideal capacity, SEER2/HSPF ratings, and system type.
How long does an HVAC replacement take, and will I be without heating or cooling during that time?
Most standard replacements are completed in a single day. More complex jobs—such as extensive ductwork modifications or the installation of multiple zones—can take 2–3 days. Our team schedules installations so that downtime is minimized: we remove the old equipment early in the day, stage the new unit immediately, and test the system before we leave. In extreme weather, we can provide temporary space heaters or portable AC units at no extra charge to keep you comfortable during the brief transition.
Are there rebates, tax credits, or financing options available for new HVAC installations in Ten Mile?
Yes. Many ENERGY STAR®-qualified systems qualify for federal tax credits of up to $2,000 under the Inflation Reduction Act. Local utility companies often offer additional rebates for high-efficiency heat pumps or smart thermostats. We also partner with lenders to provide low-interest and 0% APR financing plans with terms up to 72 months, subject to credit approval. During your estimate, we’ll identify all current incentives and help you complete the paperwork so you receive the maximum savings.
What warranties and maintenance plans come with a new HVAC unit installed by your certified technicians?
Every new system includes a manufacturer’s parts warranty—typically 10 years for compressors, coils, and major components—and our own 1-year labor warranty. We also offer an optional ComfortCare maintenance plan that covers two seasonal tune-ups per year, priority service, and a 15% discount on future repairs. Registering your equipment within 60 days of installation (we handle this for you) ensures you receive the full manufacturer warranty term.
Do you handle permits, ductwork modifications, and removal of my old unit during replacement?
Absolutely. We obtain all required Ten Mile and McMinn/Meigs County permits, schedule inspections, and ensure your new system meets local building codes. If your ductwork needs sealing, resizing, or reconfiguration to match the new unit’s airflow, we handle that as part of the project. We also remove and responsibly recycle your old HVAC equipment, including safe disposal of refrigerants, at no extra charge—leaving your property clean and compliant with EPA regulations.