- HEP Heat and Air
- Same-day Estimates

Same-day Estimates
Same-day Estimates | HVAC Unit Replacement | Heating and Air Conditioning | Ten Mile
Feel the difference a reliable system makes with HEP’s same-day estimates in Ten Mile. Our seasoned technicians arrive when promised, evaluate your current setup, and present transparent pricing for HVAC unit replacement before the day is done—no guesswork, no upselling, just honest guidance from neighbors who know East Tennessee’s climate. From scorching July afternoons to crisp winter mornings, we size and select energy-efficient equipment that keeps your home comfortable and your utility bills in check.
Choosing HEP means enjoying local expertise backed by industry-leading warranties, flexible financing, and a cleanup so thorough you’ll forget we were ever there—except for the newfound comfort. Whether your system has failed unexpectedly or you’re proactively upgrading, our courteous team handles permits, haul-away, and final calibration, leaving you with perfect airflow and peace of mind. Call today, and discover why more Ten Mile homeowners trust HEP for fast answers and flawless installs.
FAQs
How quickly can I receive a same-day HVAC replacement estimate in Ten Mile?
If you call or submit an online request before 2:00 p.m. on a regular business day, one of our comfort specialists can typically be at your Ten Mile home within a few hours. During the visit we inspect your existing equipment, measure your home’s heating and cooling load, discuss comfort concerns, and present a written replacement quote before we leave.
What information should I have ready to get the most accurate estimate?
Please have the model and age of your current furnace and/or air conditioner (a quick photo of the data plates helps), your utility provider, and any recent comfort or humidity issues you’ve noticed. Knowing your preferred thermostat type, filtration needs, and budget range also lets us tailor system options and pricing on the spot.
Do you offer financing options and rebates for new HVAC systems?
Yes. We partner with several lenders that provide low- or zero-interest plans, same-as-cash promotions, and terms up to 120 months. We also file local utility, TVA, and manufacturer rebates for Ten Mile residents—often saving $300 – $1,500 on high-efficiency heat pumps or dual-fuel systems.
How long does an HVAC unit replacement usually take once I approve the estimate?
Most standard split-system swaps can be completed in one full workday. Our crew arrives between 8:00 and 9:00 a.m., removes the old equipment, installs the new indoor and outdoor units, runs final duct and refrigerant tests, and cleans the workspace by late afternoon. Complex jobs—such as duct modifications or zoning—may require a second day.
Are there energy-efficient options suitable for Ten Mile’s climate?
Absolutely. Variable-speed heat pumps rated 18–20 SEER2 and 9.5 HSPF2 perform very well in our mild winters and humid summers. Paired with an ECM blower and smart thermostat, they can cut annual utility costs by 30 % or more compared with 10-year-old units. We also install dual-fuel systems that automatically switch to gas heat during rare sub-freezing snaps.
What warranties and guarantees come with a new HVAC system?
All major brands we install include a 10-year parts warranty (registration required). We add a 2-year labor warranty and a 12-month 100 % satisfaction guarantee—if there’s any workmanship issue, we repair it at no cost. Extended labor coverage up to 10 years is available for a small additional fee.