Certified Technicians
Certified Technicians | Ventilation and Air Quality | Heating and Air Conditioning | Ten Mile
When the breeze off Watts Bar Lake turns stuffy or your furnace starts recirculating more dust than comfort, Ten Mile homeowners call on HEP’s certified technicians. Our team blends small-town courtesy with big-city expertise, arriving on-time and fully equipped to diagnose, repair, or upgrade any heating or cooling system. We look beyond temperature alone, focusing on the all-important balance of ventilation and air quality that keeps every room feeling fresh, healthy, and energy-efficient.
From precision duct sealing and whole-home air purification to state-of-the-art ERV systems that swap stale indoor air for crisp outdoor relief, we tailor solutions to the way you actually live. Transparent pricing, rock-solid warranties, and 24/7 emergency service mean peace of mind long after the tools are packed away. Trust HEP to turn your Ten Mile house into the comfortable, breathable haven it was meant to be — season after season.
FAQs
What indoor air quality services do your certified technicians provide in Ten Mile?
Our Ten Mile team offers a full suite of IAQ (Indoor Air Quality) solutions, including whole-home ventilation system design and installation, duct inspection and sealing, HEPA and media air filtration, UV-C germicidal lamp installation, humidity control (humidifiers and dehumidifiers), and air-quality testing for pollutants such as VOCs, mold spores, and particulate matter. Each service is performed by NATE- and EPA-certified technicians who follow Tennessee Mechanical Codes and ACCA (Air Conditioning Contractors of America) guidelines.
How can I tell if my home needs better ventilation or air purification?
Common warning signs include persistent allergies or respiratory irritation, visible dust buildup within a day of cleaning, lingering odors, excess humidity or condensation on windows, mold spots in bathrooms or around vents, and unusually high energy bills due to stale air trapping heat. If you experience any of these, call us for a complimentary IAQ assessment in Ten Mile. We use calibrated monitors to measure carbon dioxide levels, humidity, and airborne particulates, then recommend targeted solutions rather than one-size-fits-all fixes.
What types of filtration and purifier systems do you install, and how do I choose the right one?
We install everything from MERV-13 pleated filters that fit standard returns to high-efficiency HEPA bypass units, electrostatic air cleaners, and medical-grade UV-C/photocatalytic purifiers. Selection depends on your HVAC system’s static-pressure capacity, the size of your home, allergy or asthma concerns, and budget. During an on-site consultation, our certified technician calculates airflow requirements, performs a static-pressure test, and provides side-by-side options with airflow impact, maintenance needs, and operating costs so you can make an informed decision.
Are your heating, cooling, and ventilation technicians certified and insured?
Yes. All field personnel hold current NATE (North American Technician Excellence) certifications in air conditioning, heat pumps, gas furnaces, and air distribution. They are also EPA Section 608 certified for refrigerant handling, licensed by the State of Tennessee for HVAC work, and covered by full liability and workers’ compensation insurance. Certificates are available upon request, and continuing-education hours are logged annually to stay current with evolving codes and equipment technology.
How often should my air ducts be cleaned or sealed?
For most Ten Mile homes, we recommend a professional duct inspection every 2–3 years and cleaning every 4–5 years, or sooner if you’ve completed remodeling, own shedding pets, or notice visible dust at supply registers. Sealing and insulating should be performed once and re-checked during each inspection. Properly sealed ducts can improve HVAC efficiency by up to 20 %, reduce contaminant infiltration, and extend equipment life by lowering runtime hours.
Will upgrading to a high-efficiency heat pump or air conditioner improve my indoor air quality?
Absolutely. Modern high-SEER2 systems feature variable-speed blowers that run at low speeds for longer periods, providing continuous air circulation through filters and UV purifiers. This extended runtime removes more particulates, balances humidity, and prevents mold growth inside coils and ducts. When paired with an ECM (Electronically Commutated Motor) blower and a smart thermostat, you can schedule dedicated "circulate" cycles even when no heating or cooling is required, enhancing air quality while still saving energy compared to older single-stage units.