- HEP Heat and Air
- Professional Duct Cleaning

Professional Duct Cleaning
Professional Duct Cleaning | Duct Cleaning | Heating and Air Conditioning | Thorn Hill
Breathe easier and save on energy bills with HEP’s trusted team, proudly serving Thorn Hill with more than three decades of HVAC expertise. Our certified technicians dive deep into your system, removing hidden dust, pollen, and pet dander, while inspecting for leaks and mold that can compromise both air quality and efficiency. From the moment we arrive in our well-stocked service vans, we protect your home with drop cloths and shoe covers, employ state-of-the-art negative-pressure vacuums, and finish by sanitizing every vent for a fresher, healthier living space.
Whether you’re chasing relief from allergies, foul odors, or stubborn hot-and-cold spots, our comprehensive duct cleaning service is backed by transparent pricing and HEP’s renowned “Happy Earth People” satisfaction guarantee. Schedule today and discover why your Thorn Hill neighbors trust us for heating, cooling, and duct cleaning that keeps comfort flowing all year long.
FAQs
How often should Thornhill homeowners schedule professional duct cleaning?
For most Thornhill residences, the National Air Duct Cleaners Association (NADCA) recommends a full duct cleaning every 3–5 years. However, if you have pets that shed, smokers in the home, recent renovations, or occupants with allergies or asthma, you may benefit from cleaning every 2–3 years. Our technicians are happy to inspect your system and suggest a frequency based on its condition and your lifestyle.
What are the common signs that my air ducts need cleaning?
Watch for visible dust blowing from supply registers, musty or stale odours when the HVAC runs, an unexplained spike in utility bills, inconsistent airflow between rooms, or excessive dust accumulating on furniture soon after cleaning. Allergy or respiratory symptoms that worsen indoors can also be a red flag. If you notice any of these issues in your Thornhill home, it’s a good time to schedule an inspection.
What does your professional duct cleaning process involve?
We begin with a camera inspection to document the current state of your ductwork. Next, we seal each register and connect a high-powered negative-air vacuum to the trunk line, creating a closed system that prevents contaminants from escaping into your living space. Our technicians then use compressed-air whips, rotary brushes, and agitation tools to dislodge dust, debris, and microbial growth, which are suctioned directly into our HEPA-filtered vacuum. Finally, we sanitize the ducts with an eco-friendly, Health Canada–approved solution and provide before-and-after images for your peace of mind.
How long does a typical duct cleaning appointment take, and how should I prepare?
Most Thornhill homes require 2–4 hours, depending on square footage, the number of vents, and system complexity. To prepare, please clear access to all registers, the furnace area, and any attic or crawl-space entrances. Ensure pets are secured, and plan to keep the HVAC system off for the duration of the service. You do not need to leave your home, but we recommend stepping away from work areas when our technicians are using high-pressure tools for safety and comfort.
Will duct cleaning improve indoor air quality and HVAC efficiency?
Yes. Removing built-up dust, pollen, pet dander, and microbial contaminants reduces the particulate load circulating in your home, which can lessen allergy symptoms and produce fresher indoor air. Clean ducts also promote better airflow, allowing your furnace and air conditioner to operate with less strain. Studies show that a clean system can improve efficiency by up to 20 %, potentially lowering energy bills and extending equipment life.
Are your duct cleaning technicians certified, and do you use any harsh chemicals?
All of our technicians are NADCA-certified and receive ongoing training in the latest HVAC and indoor air-quality standards. We use HEPA-filtered vacuums and agitation tools designed to protect duct integrity. Our optional sanitizing agents are botanical, biodegradable, and Health Canada–approved, leaving no harmful residues or strong odours. Safety data sheets are available upon request, so you can feel confident about the products used in your Thornhill home.