Service Vans
Service Vans | Heat Repair | Heating and Air Conditioning | Thorn Hill
When Thorn Hill’s temperatures dip and your furnace falters, HEP’s bright yellow service vans roll out fast—each one packed like a rolling parts warehouse and driven by a certified technician who knows local systems inside and out. We diagnose the problem on the spot, offer upfront pricing, and most fixes are completed during the first visit, so you can get back to a warm, comfortable home without the hassle of multiple appointments.
Day or night, our team is on call for dependable heat repair that’s backed by decades of experience, iron-clad guarantees, and a neighborly commitment to treating your home with respect. From worn igniters and blower issues to smart-thermostat upgrades, we keep Thorn Hill cozy all season long—because at HEP, Happy, Efficient, Professional isn’t just our name, it’s a promise.
FAQs
What areas in and around Thorn Hill do Van’s Heating & Air Conditioning cover for heat repair?
Our primary service area is the greater Thorn Hill community, including surrounding neighborhoods such as Cedar Ridge, Elmwood, and Maple Grove. If you live within roughly a 30-mile radius of downtown Thorn Hill, chances are we can reach you the same day. If you’re unsure whether you’re in our coverage zone, just give us a call and we’ll confirm immediately.
How quickly can you respond to a no-heat emergency?
During peak heating season we run fully-stocked service vans throughout Thorn Hill 7 days a week. For true no-heat emergencies—such as temperatures below 45 °F indoors or a safety-related shutdown—we aim to have a technician on-site within 2–4 hours, day or night. Non-emergency repairs are usually scheduled for the next available appointment, typically within 24 hours.
What signs indicate that my heating system may need professional repair?
Common red flags include: • Rooms not reaching the thermostat setting • Sudden spikes in your gas or electric bill • Cold or lukewarm air from registers • Unusual noises (banging, grinding, whistling) • Frequent on/off cycling • A yellow or flickering furnace flame • Unpleasant odors such as burning or musty smells. If you notice any of these symptoms, shut the system off if it seems unsafe and call us for a diagnostic visit.
Which types and brands of heating equipment do you service?
Our EPA-certified technicians work on virtually every residential heating system: natural-gas furnaces, propane furnaces, electric furnaces, heat pumps (air-source & dual-fuel), ductless mini-splits, and hydronic boilers. We routinely service brands such as Trane, Carrier, Lennox, Goodman, Rheem, York, Amana, and more. If replacement parts are still available, we can repair it—regardless of brand age or model.
How much will a typical heat repair cost?
Costs vary based on the part(s) required and the complexity of the job. After a $89 flat-rate diagnostic fee (waived if you authorize the repair), most common fixes—like igniter replacement, flame sensor cleaning, or capacitor swap—run $150 – $350 parts and labor. Larger repairs, such as blower motors or heat exchangers, can range from $450 to over $1,000. You’ll receive a written, upfront quote before we begin any work.
Do you offer maintenance plans or warranties on your repairs?
Yes. Every repair comes with a 1-year parts and labor warranty for the component we replace. We also offer affordable ComfortGuard maintenance plans that include two seasonal tune-ups, priority scheduling, and discounts on future repairs. Routine maintenance not only keeps your manufacturer warranty valid but also helps catch minor issues before they become costly breakdowns.