Real-time Savings

HEP Heat and AirReal-time Savings

Real-time Savings | Thermostat Upgrades | Heating and Air Conditioning | Thorn Hill

Imagine shaving dollars off every energy bill while enjoying perfect indoor comfort through every Thorn Hill season. HEP’s real-time savings program delivers just that, pairing high-efficiency HVAC service with precision thermostat upgrades that learn your schedule, adjust automatically, and send live usage data to your phone. Whether you’re braving a January cold snap or a July heatwave, you’ll have fingertip control and instant insight into how much you’re saving—no more guessing or wasted kilowatts.

Our certified technicians handle everything: expert recommendations, seamless installation, and quick tutorials so you can start optimizing right away. Plus, HEP backs every system with local support and flexible financing to make smarter comfort attainable for every homeowner in Thorn Hill. Ready to join the neighborhood of residents who save more and stress less? Book your thermostat upgrades appointment today and feel the difference on your next utility statement.

FAQs

What is the Real-Time Savings Thermostat Upgrade program and how does it work?

Our Real-Time Savings program helps Thorn Hill homeowners reduce heating and cooling costs by installing a Wi-Fi–enabled smart thermostat that automatically adjusts temperatures based on real-time electricity and natural-gas pricing, outdoor conditions, and your daily schedule. The thermostat connects to our cloud platform, which receives hourly market price signals and weather data, then optimizes your HVAC system to run when energy is cheapest and most efficient without sacrificing comfort.

Which thermostat models are eligible for the upgrade?

We currently install and support ENERGY STAR® certified smart thermostats such as the Ecobee Smart Thermostat Premium, Google Nest Learning Thermostat (3rd Gen), Honeywell Home T9/T10, and Emerson Sensi Touch. All approved models offer: • Wi-Fi connectivity • Geofencing or occupancy sensing • Compatibility with 24-volt HVAC equipment • Secure data encryption. If you already own one of these models, we can re-configure it for real-time savings; otherwise, we can supply and install it for you.

How much money can I expect to save on my utility bills?

Actual savings depend on your home’s insulation, HVAC efficiency, and comfort preferences, but Thorn Hill customers report: • 8–12 % lower natural-gas use in winter through smarter setback schedules • 10–15 % lower electricity use for summer air-conditioning by pre-cooling during off-peak hours • Overall annual savings of $120–$220 for the average 2,000 sq ft detached home. The thermostat’s companion app shows your real-time consumption and monthly savings so you can track results.

Are there rebates or incentives available in Thorn Hill for smart thermostat upgrades?

Yes. Residents in Thorn Hill (parts of Vaughan and Markham) can currently access: • Enbridge Gas Home Efficiency Rebate Plus (HER+) — up to $125 for installing an ENERGY STAR smart thermostat • Alectra Utilities Peak Perks™ — a $75 enrollment bonus plus $20 annually for allowing brief A/C cycling on peak-demand days • Canada Greener Homes Grant (if bundled with other measures) — up to $50 toward smart controls. We handle all paperwork and apply the rebate directly to your invoice or submit it on your behalf, so you receive the full financial benefit.

Will installation disrupt my HVAC system or void the manufacturer’s warranty?

No. Our licensed HVAC technicians follow CSA and TSSA guidelines and use proper C-wire adapters or isolation relays when required. Installation typically takes 45–60 minutes, with no drywall damage. We test heating, cooling, and fan functions before leaving. All work is warrantied for 1 year, and because we keep your furnace and A/C wiring intact, your equipment manufacturer’s warranty remains fully valid.

What Internet or technical requirements do I need for real-time monitoring?

You’ll need: • A reliable 2.4 GHz (or dual-band) Wi-Fi network with at least 5 Mbps upload/download speeds • A smartphone, tablet, or computer to run the thermostat’s free app • An active email address for alerts and monthly reports. The thermostat stores schedules locally, so even if Wi-Fi goes down temporarily, your heating and cooling will continue to operate under the last saved settings until connectivity is restored.

HEP Heat and Air
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(423) 228-7742