AC Installations

HEP Heat and AirAC Installations

AC Installations | Heating and Air Conditioning | Thorn Hill

When the seasons in Thorn Hill swing from humid summers to brisk mountain evenings, you need comfort you can count on. HEP delivers that peace of mind with expert ac installations, meticulous tune-ups, and responsive repairs—all backed by friendly technicians who treat your home like their own. Our team pairs top-tier equipment with precise load calculations, ensuring your new system runs whisper-quiet, cuts energy bills, and delivers consistent air quality year-round. In short, we handle everything so you can relax and enjoy dependable heating and air conditioning without the hassle.

From the first consultation to the final walkthrough, we’re transparent, punctual, and obsessed with the little details that make a big difference—like proper duct sealing, smart thermostat integration, and thorough post-install cleanups. Whether you’re replacing an aging unit or outfitting a brand-new build, choose HEP for service that’s as refreshing as the cool breeze coming from your vents. Call today and feel the Thorn Hill difference tomorrow.

FAQs

What size air conditioner do I need for my Thorn Hill home?

The right AC size depends on several factors—square footage, number of occupants, insulation quality, window orientation, local climate, and even the amount of shade around your house. Our technicians perform a Manual J load calculation to determine the exact cooling capacity required, preventing oversizing (which wastes energy and short-cycles) or undersizing (which can’t keep up on the hottest days). After the assessment, we’ll recommend a system—usually between 1.5 and 5 tons for most Thorn Hill residences—that balances comfort, efficiency, and operating cost.

How long does a typical AC installation take, and will I be without cooling the whole time?

For a straightforward replacement where the ductwork and electrical are already in good shape, most installations are completed in a single day—usually 6-8 hours. Full system installs that include new ducting, zoning, or upgrades to the electrical panel can run 2-3 days. You will be without cooling only during the actual switchover; we schedule that window to be as short as possible and usually complete it the same afternoon. Our crew lays down floor protection, cleans up each day, and keeps you informed so disruption is minimal.

Are there energy-efficiency rebates or tax credits available in Thorn Hill?

Yes. Homeowners who choose ENERGY STAR–rated heat pumps or high-SEER central air conditioners can typically claim federal tax credits of up to 30 % of the equipment cost (capped at $2,000 for heat pumps and $600 for traditional ACs). Locally, the Thames Valley hydro rebate often offers $250–$600 for upgrading to a 16-SEER or higher system, and Enbridge’s Home Efficiency Plus program provides additional incentives when paired with a furnace upgrade. We handle all paperwork and will present the latest rebate matrix at your estimate appointment.

What routine maintenance is required after installation?

A new system still needs annual maintenance to stay efficient and keep its warranty valid. Each spring we recommend a cooling tune-up that includes coil cleaning, refrigerant level checks, thermostat calibration, and drain-line clearing. In fall, your furnace or heat pump should receive a similar visit for combustion analysis and safety testing. Homeowners should also change or wash air filters every 1-3 months, keep outdoor units clear of vegetation, and inspect the condensate drain for clogs. Enrolling in our ComfortGuard maintenance plan bundles these visits and extends parts & labour coverage.

Should I replace my furnace at the same time as my AC?

If your furnace is more than 12-15 years old, upgrading both components together often yields the best long-term value. A matched system (shared blower, compatible control board, and optimized refrigerant flow) can raise overall efficiency by 10-15 %, qualify for larger rebates, and eliminate the risk of an older furnace failing in mid-winter. The labour cost is also lower when both units are installed in one visit. If your furnace is relatively new—under 8 years old and in good shape—replacing just the AC is perfectly acceptable, and we’ll verify compatibility before proceeding.

What warranty coverage do you provide on new installations?

All our Thorn Hill installations include a 10-year manufacturer’s parts warranty and a 1-year labour warranty as standard. Registering the product within 60 days (we do this for you) extends parts coverage to 12 years on many Lennox and Trane models. Optional labour extensions of 5 or 10 years are available through our ComfortShield plan, which also covers refrigerant, diagnostic fees, and priority service. We provide a written warranty certificate at project completion and handle any future claims directly, so you never have to deal with the manufacturer on your own.

HEP Heat and Air
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(423) 228-7742