Air-conditioning Service

HEP Heat and AirAir-conditioning Service

Air-conditioning Service | Air Conditioning | Heating and Air Conditioning | Townsend

When Townsend summers crank up the humidity, HEP’s seasoned technicians are ready to keep your home cool and comfortable with precision air conditioning care. We install energy-efficient systems, perform meticulous tune-ups, and arrive fast for emergency repairs—always treating your space as if it were our own. From historic cabins near the Little River to modern mountain retreats, our locally based team knows the unique challenges of East Tennessee climate and tailors solutions that fit both your lifestyle and budget.

With transparent pricing, 24/7 support, and a satisfaction guarantee backed by decades of community trust, HEP isn’t just another contractor—we’re your neighbors ensuring every breath you take indoors feels refreshingly crisp. Discover why families throughout Townsend rely on us for dependable air conditioning performance season after season, and feel the difference true hometown service can make.

FAQs

How often should I have my air-conditioning system serviced in Townsend’s climate?

Because Townsend experiences humid summers and cold winters, your air-conditioning unit works hard for several months a year. We recommend scheduling professional maintenance at least once each spring, before peak cooling season. A yearly tune-up helps maintain energy efficiency, extends equipment life, and lets our technicians spot any issues before heat waves arrive.

What kinds of air-conditioning units do you service and install?

Our certified technicians handle all major residential and light-commercial systems used around Townsend—central split systems, ductless mini-splits, heat pumps, and packaged rooftop units. We are trained on leading brands such as Trane, Carrier, Lennox, Goodman, Mitsubishi, and Daikin, but can diagnose and repair virtually any make or model.

Do you provide emergency AC repair after regular business hours?

Yes. Summers in Townsend can reach the 90s with high humidity, so we offer 24/7 emergency service. If your AC stops cooling at night, on weekends, or during holidays, call our main number and a live dispatcher will arrange for an on-call technician to arrive with a fully stocked service vehicle—usually within two hours.

How much does an air-conditioning tune-up or repair typically cost?

A standard preventive tune-up for a single central AC unit in Townsend averages $119–$159, which includes filter replacement, coil cleaning, refrigerant pressure check, electrical inspection, and thermostat calibration. Repair pricing varies with parts and labor: a capacitor replacement might run $150, while fixing a refrigerant leak could be $400–$1,000 depending on severity. We provide flat-rate, upfront quotes before any work begins.

What signs indicate that my AC needs professional attention?

Common red flags include warm air blowing from vents, weak airflow, short cycling (shutting off every few minutes), unusual noises, musty odors, higher energy bills, or ice forming on the refrigerant lines. If you notice any of these in your Townsend home, shut the unit off and schedule a diagnostic visit to prevent bigger, costlier damage.

Do you offer maintenance plans or memberships for Townsend homeowners?

Absolutely. Our Comfort Club membership includes two seasonal visits (spring AC and fall heating checkups), priority scheduling, 15% parts and labor discount, waived overtime fees, and transferable coverage if you sell your home. Plans start at $14.95 per month for the first system and keep your manufacturer’s warranty in force by documenting regular service.

HEP Heat and Air
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(423) 228-7742