Wi-Fi–enabled Units

HEP Heat and AirWi-Fi–enabled Units

Wi-Fi–enabled Units | Thermostat Upgrades | Heating and Air Conditioning | Tracy City

Imagine adjusting your home’s climate from the hiking trails of Fiery Gizzard or the sideline of a Cavalier football game—HEP makes it possible with Wi-Fi–enabled heating and air conditioning. Our team in Tracy City replaces outdated dials with smart, learning thermostats that give you real-time control through your phone and deliver custom schedules that slash energy costs. With professional installation, you’ll see instant insights on humidity, filter life, and system performance, all backed by HEP’s trusted 24-hour support.

Whether you’re chasing lower utility bills, preparing for a rental guest’s arrival, or just craving comfort the moment you walk in, our thermostat upgrades put precision and convenience at your fingertips. Tap once, breathe easy, and let your home’s temperature follow your lifestyle—no matter where life takes you.

FAQs

What advantages does a Wi-Fi–enabled thermostat offer for homes and businesses in Tracy City’s climate?

A smart thermostat continuously monitors indoor temperature and humidity while factoring in Tracy City’s seasonal swings—from hot, humid summers to chilly winters in the Cumberland Plateau. It automatically adjusts HVAC runtimes to maintain comfort without wasting energy, learns your schedule to reduce heating or cooling when the building is unoccupied, and provides detailed usage statistics so you can spot inefficiencies. Many homeowners report 10–20 % lower utility bills within the first year.

Will a Wi-Fi thermostat work with my current heating and air-conditioning system, or do I need a complete equipment upgrade?

Most Wi-Fi thermostats are designed to be compatible with the vast majority of 24-volt HVAC systems, including gas furnaces, heat pumps, dual-fuel setups, and conventional split systems common in Tracy City. During our site visit we verify control board voltage, available C-wire (or install a power adapter if needed), and ensure the thermostat’s staging matches your equipment. In most cases you can keep your existing indoor and outdoor units and simply replace the wall thermostat.

Can I really control my HVAC system from anywhere, and what happens if the internet goes down?

Yes. Through a secure mobile app or web portal you can change set-points, switch modes, or turn the system off from your phone, tablet, or laptop—whether you’re at work in Chattanooga or on vacation out of state. If your home Wi-Fi or ISP has an outage, the thermostat keeps running on its last programmed schedule and maintains temperature locally. Once the connection restores, remote access and energy-use tracking automatically resume.

How difficult is the installation process, and how long will my heating or cooling be offline?

A typical retrofit takes 45–90 minutes. We shut off power to the HVAC system, label and transfer wires, mount the new thermostat, restore power, and walk you through app setup. Your heat or A/C will be off only while wires are being swapped—usually 10–15 minutes. We then perform a complete functional test to confirm heating, cooling, fan, and any auxiliary heat stages operate correctly.

Are there utility rebates or other incentives available in Tracy City for smart thermostat upgrades?

Yes. TVA’s EnergyRight program and Sequachee Valley Electric Cooperative often run seasonal promotions that provide bill credits or rebates—typically $50–$100—for installing qualified ENERGY STAR® smart thermostats. We handle paperwork, submit proof of installation, and apply eligible discounts directly to your final invoice whenever programs are active.

What ongoing maintenance or software updates are needed after installation?

Hardware maintenance is minimal—just keep the thermostat’s screen clean and change HVAC air filters on schedule. Software updates download automatically over Wi-Fi, adding new features and security patches without user intervention. You will receive push notifications for firmware upgrades and can choose to install them manually or allow the device to update itself overnight to avoid any disruption.

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