Certified Technicians

HEP Heat and AirCertified Technicians

Certified Technicians | Air Conditioning | Heating and Air Conditioning | Tullahoma

When the Tennessee heat tries to overstay its welcome, Tullahoma homeowners turn to HEP’s certified technicians for dependable air conditioning solutions. Our team is rigorously trained, background-checked, and equipped with the latest diagnostic tools, so whether your system needs a quick tune-up or a complete replacement, we get the job done right the first time. You’ll feel the difference in comfort—and in your energy bills—thanks to our commitment to precision sizing, high-efficiency equipment, and honest, upfront pricing.

From emergency repairs at midnight to seasonal maintenance plans that keep small issues from becoming big headaches, we handle every aspect of air conditioning with the care you expect from a locally owned company. Count on courteous service, tidy workspaces, and a satisfaction guarantee that backs every visit. Ready to breathe easy all summer long? Give HEP a call and feel the cool confidence of having Tullahoma’s most trusted technicians on your side.

FAQs

What air-conditioning services do your certified technicians provide in Tullahoma?

Our team handles every stage of residential and light-commercial cooling, including new system design and installation, full-system replacement, seasonal tune-ups, 24/7 emergency repair, indoor-air-quality upgrades, ductwork inspection and sealing, thermostat calibration, and refrigerant recovery. Because we are factory-trained and NATE-certified, we can service any make or model while keeping manufacturer warranties intact.

How fast can you respond if my air conditioner breaks down after hours?

We staff an on-call technician at all times and maintain a fully stocked service van in Tullahoma, allowing us to reach most addresses within 2 hours—day, night, weekends, or holidays. If a same-day fix is not possible, we provide temporary cooling solutions and prioritize your job for first-thing service when parts arrive.

Are your technicians licensed and insured, and what certifications do they hold?

Yes. Every field technician holds a current Tennessee Mechanical HVAC license, EPA Section 608 Universal refrigerant certification, and North American Technician Excellence (NATE) credentials. The company carries $2 million in general liability insurance and full workers’ compensation coverage for additional peace of mind.

Which air-conditioner brands can you install or repair?

We are a Trane Comfort Specialist and Rheem Pro Partner, giving us factory support and access to extended warranties on those brands. However, our diagnostic equipment and ongoing training allow us to service Lennox, Carrier, Goodman, York, Daikin, Amana, Bryant, and all other major manufacturers found in the Tullahoma market.

Do you offer preventive-maintenance plans for homeowners in Tullahoma?

Absolutely. Our Comfort Club includes two precision tune-ups per year (spring AC and fall heating), a 15 % discount on parts and labor, no overtime fees, priority scheduling, and a transferable agreement that can add value if you sell your home. Regular maintenance can lower energy bills by up to 30 % and extend equipment life by several years.

What financing or rebate options are available for a new AC installation?

We partner with Synchrony and Wells Fargo to provide 0 % APR financing for up to 18 months on qualifying systems. In addition, TVA’s EnergyRight program currently offers rebates of $150–$500 for high-efficiency heat-pump installations in the Tullahoma area, and certain Trane and Rheem models come with manufacturer cash-back incentives during seasonal promotions.

HEP Heat and Air
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(423) 228-7742