Flat-rate Pricing
Flat-rate Pricing | Air Conditioning | Heating and Air Conditioning | Tullahoma
Imagine stepping into your Tullahoma home on the hottest day of summer and feeling a cool, refreshing breeze—without worrying about surprise fees. HEP’s flat-rate pricing takes the guesswork out of air conditioning service: you’ll know the cost before we ever pick up a wrench. Our certified technicians arrive on time, explain every option in plain language, and restore your comfort fast, so you can get back to enjoying your day instead of sweating the details.
Whether your system needs a quick tune-up, a complex repair, or a full replacement, we bring the same transparent approach. No overtime charges, no mysterious “extras,” just honest work backed by friendly service and a 100% satisfaction guarantee. Discover why neighbors across Tullahoma trust HEP to keep their homes cool and their budgets under control.
FAQs
What does flat-rate pricing mean for my air-conditioning service in Tullahoma?
Flat-rate pricing means you pay a single, up-front price for the job—no hourly charges, no hidden fees, and no surprises. After our technician diagnoses the issue, you’ll receive a firm quote that covers all required labor, parts, taxes, and trip charges. Whether the repair takes 30 minutes or three hours, the amount quoted is exactly what you pay.
Are your flat-rate prices the same for evenings, weekends, and holidays?
Yes. One of the biggest advantages of our flat-rate system is consistent pricing. Day or night, weekday or weekend, the flat fee for a specific repair or maintenance task remains the same. You don’t have to worry about after-hours surcharges or holiday premiums—our price book is identical 24/7 throughout Tullahoma and the surrounding Coffee County area.
Which air-conditioning services are covered under your flat-rate model?
Our flat-rate book includes common residential AC repairs (capacitor replacement, refrigerant recharge, compressor change-out, thermostat installation, blower motor replacement, etc.), routine tune-ups, ductless mini-split service, indoor air-quality add-ons, and full system change-outs. If a specialty repair is required, we’ll create a single bundled price before work begins so you still enjoy flat-rate peace of mind.
Will I receive a quote before any work begins?
Absolutely. After inspecting your system, the technician will review the diagnostic results with you and present a written flat-rate quote that lists the scope of work, parts, and warranty terms. You authorize the quote before we start, and we stick to it—no open-ended labor clocks or mid-job price hikes.
Do you offer warranties or guarantees on flat-rate AC repairs?
Yes. All repairs performed under our flat-rate pricing come with a 1-year parts and labor warranty. If the same component fails within that period, we’ll return and fix it at no additional cost. For new system installations, you’ll receive the manufacturer’s factory warranty plus our own 10-year workmanship guarantee.
How fast can you reach my Tullahoma home for an emergency AC repair?
Our dispatch center is located right here in Tullahoma, so we can usually have a certified technician at your door within 2 hours for emergencies. We maintain fully stocked service vehicles, allowing most repairs to be completed in a single visit—covered by the same flat-rate price you approved when we arrived.