Iron-clad Warranties
Iron-clad Warranties | Air Conditioning | Heating and Air Conditioning | Tullahoma
When Tullahoma heat turns relentless, HEP’s iron-clad warranties make cooling your home one less thing to sweat. Our licensed technicians don’t just install and repair air conditioning units—they back every service with rock-solid promises that shield you from surprise costs, repeat breakdowns, and the hassle of hidden fine print. From the moment we knock on your door to the final system check, you’ll feel the difference of hometown care powered by industry-leading guarantees.
Choose HEP and enjoy whisper-quiet comfort, peak energy efficiency, and 24/7 emergency response, all under a warranty so secure it practically cools the air itself. Whether you’re upgrading an aging system or need fast relief today, our air conditioning solutions keep Tullahoma families comfortable season after season—and if anything goes wrong, we fix it fast, free, and with a smile.
FAQs
What does an “iron-clad warranty” mean for my new air conditioner in Tullahoma?
An iron-clad warranty is our most comprehensive protection plan. It covers parts, labor, and manufacturer defects for up to 10 years (or longer if you opt for lifetime coverage on select systems). If anything we installed fails under normal use during the warranty period, we repair or replace it at no cost to you—no trip fees, no deductibles, and no fine-print exclusions.
How do I register my AC system to activate the iron-clad warranty?
Warranty registration is simple. After installation, you’ll receive an email with a secure link. Confirm your contact details, model/serial numbers, and installation date, then click “Submit.” We handle the rest with the manufacturer. Registration must be completed within 60 days of installation to keep the warranty in full force, so don’t delay.
Is the iron-clad warranty transferable if I sell my home in Tullahoma?
Yes. We designed our warranty to add resale value to your home. When you sell, notify us within 30 days of closing and provide the new owner’s contact information. We’ll transfer coverage for a small $99 administrative fee, giving the buyer peace of mind and helping you market your property.
Are there any maintenance requirements to keep the warranty valid?
To maintain coverage, the system must receive professional maintenance once a year. That includes cleaning coils, checking refrigerant levels, calibrating thermostats, and inspecting electrical components. Join our Comfort Club for discounted tune-ups; annual visits are automatically logged in our database as proof of upkeep, protecting your warranty from accidental lapses.
Does the iron-clad warranty cover breakdowns caused by Tullahoma’s high humidity or power surges?
Absolutely. Our coverage accounts for local conditions. Humidity-related corrosion, compressor failures from thermal stress, and electronics damaged by voltage spikes are all covered—provided the equipment was installed with the recommended surge protection and condensate safeguards (both included in our standard installation package).
What happens if I need a repair after normal business hours?
With an iron-clad warranty, emergency service is included. Call our 24/7 hotline and we’ll dispatch an on-call technician—usually within two hours. All after-hours labor, replacement parts, and travel fees are covered, so you’re never left sweating through a Tullahoma summer night wondering about the bill.