- HEP Heat and Air
- NATE-certified Technicians

NATE-certified Technicians
NATE-certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Tullahoma
When the Tennessee humidity soars or winter’s chill creeps in, you deserve a system that responds instantly and efficiently. HEP’s NATE-certified technicians specialize in HVAC unit replacement throughout Tullahoma, bringing cutting-edge equipment, precision installation, and a neighborly touch to every home we step into. From the first load calculation to the final thermostat calibration, we focus on energy savings, indoor air quality, and a smooth, no-mess experience—backed by transparent pricing and industry-leading warranties.
Choosing HEP means tapping into decades of local expertise and a team that treats your comfort like their own. We arrive on time, explain every option in plain English, haul away the old unit, and have most replacements wrapped up the same day, so you can get back to enjoying life in Tullahoma without disruption. Ready for lower utility bills, quieter operation, and year-round peace of mind? Schedule your HVAC unit replacement with HEP and feel the difference professionalism makes.
FAQs
How do I know it’s time to replace my HVAC unit instead of repairing it?
Most systems in the Tullahoma area last 12–15 years with proper maintenance. If your unit is that age, needs frequent repairs, has rising energy bills, or can no longer keep your home comfortable during our hot, humid summers and cool winters, replacement is usually more cost-effective. A Nate-certified technician can perform a load calculation, inspect critical components such as the compressor and heat exchanger, and provide a cost-benefit analysis comparing repair vs. replacement.
Why should I insist on a NATE-certified technician for my HVAC replacement?
NATE (North American Technician Excellence) certification is the HVAC industry’s highest level of technician training and testing. Choosing our NATE-certified professionals ensures your new unit is sized correctly, installed to manufacturer specifications, and compliant with Tennessee Mechanical Code. Proper installation can improve efficiency by up to 30 %, extend equipment life, and protect your warranty—many manufacturers deny warranty claims for improperly installed systems.
How long does a typical HVAC replacement take and what should I expect on installation day?
Most residential replacements are completed in one day. Our team arrives between 8–9 a.m., protects flooring with drop cloths, removes and recycles the old equipment, installs the new indoor and outdoor units, updates refrigerant lines, and sets up the thermostat. We pressure-test and evacuate the refrigerant circuit, charge the system to precise factory specifications, and run a full performance test. Before we leave, you’ll receive a walkthrough of system operation and maintenance requirements.
What size HVAC system is right for my Tullahoma home?
Proper sizing depends on square footage, insulation levels, window types, orientation, and even local shade trees. Rules of thumb (like “one ton per 500 sq ft”) often lead to oversizing, which causes short cycling and humidity problems in our climate. Our NATE-certified techs perform an ACCA Manual J load calculation, factoring Tullahoma’s design temperatures (94 °F summer / 21 °F winter) to recommend the exact capacity you need for comfort, efficiency, and longevity.
Are there rebates, tax incentives, or financing options available for a new HVAC system in Tennessee?
Yes. Many high-efficiency heat pumps and air conditioners qualify for federal tax credits of up to $2,000 under the Inflation Reduction Act. Local utilities such as Tullahoma Utilities Authority often offer rebates for ENERGY STAR systems and smart thermostats. We also partner with financing programs that provide low-interest or 0 % APR plans for qualified homeowners, allowing you to replace your system now and pay over time.
What maintenance is required after installation to keep my new HVAC system running efficiently?
Change or clean the air filter every 30–90 days, keep outdoor coils free of debris, and maintain at least two feet of clearance around the condenser. Schedule professional maintenance twice a year—cooling tune-up in spring, heating tune-up in fall. Our Comfort Club plans include priority service, parts-and-labor discounts, and documentation that preserves your manufacturer warranty. Regular maintenance can lower energy use by up to 15 % and detect small issues before they become costly repairs.