- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Heating and Air Conditioning | Tullahoma
When the Tennessee temperatures swing from sweltering summers to brisk winters, Tullahoma homeowners count on HEP’s certified technicians to keep every room comfortable. Armed with industry-leading training, cutting-edge tools, and genuine hometown courtesy, our specialists diagnose issues fast, offer transparent recommendations, and fine-tune systems for peak efficiency. Whether you need a precision tune-up, an urgent repair, or a full system upgrade, we make heating and air conditioning feel effortless—so you can focus on relaxing in perfect comfort.
From the first friendly call to the final system check, you’ll experience the HEP difference: punctual arrivals, shoe covers in every home, and crystal-clear pricing with no surprises. We stand behind our workmanship with robust guarantees and 24/7 emergency support, because your comfort never takes a day off. Ready to enjoy dependable climate control and lower energy bills? Reach out today and let our local pros give your Tullahoma home the care it deserves!
FAQs
What HVAC services do your certified technicians provide in Tullahoma?
Our team handles the full spectrum of heating and air-conditioning needs, including new system installations, replacement of outdated furnaces and heat pumps, precision repairs for all major brands, seasonal tune-ups, indoor air-quality upgrades, and ductwork inspections. Because every technician is fully certified and factory-trained, you receive expert workmanship backed by manufacturer specifications and local building codes.
Are your technicians NATE-certified and insured?
Yes. Every field technician who enters your home or business is NATE-certified, which means they have passed rigorous, industry-recognized exams covering HVAC installation, service, and safety. In addition, the company carries full liability and workers’ compensation insurance, giving you peace of mind that both your property and our employees are protected.
How quickly can I schedule an emergency heating or AC repair in Tullahoma?
We offer 24/7 emergency response throughout Tullahoma and the surrounding Coffee, Franklin, and Moore County areas. Calls received after hours are dispatched to an on-call technician who can typically be at your door within 2 hours—or sooner during extreme weather—so your system gets back up and running without delay.
Do you offer maintenance plans for HVAC systems, and what do they include?
Absolutely. Our ComfortGuard Maintenance Plan provides two comprehensive visits per year—one before the cooling season and one before heating season. Each visit includes cleaning coils, checking refrigerant levels, testing safety controls, calibrating thermostats, tightening electrical connections, and replacing standard air filters. Members also receive priority scheduling, a 15% discount on parts and labor, and zero overtime fees.
How much does a typical service call cost, and do you provide upfront pricing?
A standard diagnostic visit within the Tullahoma city limits is $89, which covers travel, system assessment, and a written estimate. Once the problem is identified, we give you a flat-rate price for the repair before any work begins—no hidden fees, no surprises. Seniors, military personnel, and first responders receive an additional 10% discount.
Can you help improve my home’s energy efficiency and indoor air quality?
Yes. Our certified technicians conduct Home Performance Evaluations that pinpoint energy losses and air-quality issues. We can recommend high-efficiency HVAC units, programmable or smart thermostats, duct sealing, whole-house humidifiers, air purifiers, and UV germicidal lights. Many upgrades qualify for TVA energy rebates or federal tax incentives, which we help you apply for to maximize savings.