Upfront Pricing
Upfront Pricing | Air Conditioning | Heating and Air Conditioning | Turtletown
Stay comfortable through every Tennessee season with HEPâs upfront pricing heating and air conditioning experts in Turtletown. Our certified technicians arrive on time, diagnose issues fast, and quote a transparent price before any work beginsâno surprises, no hidden fees. From energy-saving system upgrades to quick refrigerant recharges, we tailor every solution to your homeâs unique needs and budget, so you can relax while we handle the details.
Whether your current unit is struggling in the summer heat or youâre ready to install a high-efficiency replacement, our team delivers reliable air conditioning service backed by a 100% satisfaction guarantee. We stock our trucks like rolling warehouses, which means most repairs are finished in a single visit, and we offer convenient financing that keeps comfort affordable for every Turtletown household. Feel the difference of honest, hometown careâcall HEP today and breathe easy tomorrow.
FAQs
What does âup-front pricingâ mean for my air-conditioning service in Turtletown?
Up-front pricing means you know the total cost of the work before we begin. After a thorough inspection, our technician provides a written quote that lists labor, parts, taxes, and any applicable discounts. The price will not change unless you authorize additional work, eliminating surprises and allowing you to make an informed decision on the spot.
How fast can you respond to an air-conditioning repair call in Turtletown?
We offer same-day service on most calls placed before 2 p.m. and 24/7 emergency response for critical outages. Because weâre locally based in Turtletown, our technicians can usually arrive within two hours. Youâll receive real-time text or email updates with the technicianâs estimated arrival time, name, and photo for your peace of mind.
Are your HVAC technicians licensed, insured, and background-checked?
Yes. All of our technicians hold current Tennessee HVAC licenses, carry full liability and workersâ compensation insurance, and undergo annual background and drug screenings. We also provide ongoing factory training to keep them current on the latest equipment and diagnostic tools, ensuring a safe, professional service experience every visit.
What types and brands of air conditioners do you service or install?
We repair, maintain, and install central air conditioners, heat pumps, ductless mini-splits, and packaged rooftop units from all major manufacturers, including Carrier, Trane, Lennox, Rheem, Goodman, Mitsubishi, and Daikin. Our warehouse-on-wheels vans are stocked with common OEM parts, allowing us to complete most repairs in a single visit.
Do you offer maintenance plans, and whatâs included?
Yes. Our Comfort Club maintenance plan includes two precision tune-ups per year (spring AC and fall heating), priority scheduling, a 15 % discount on repairs, no overtime fees, and a transferable agreement if you sell your home. For most single-stage systems, the plan starts at $17.95 per month, with multi-system and commercial options available.
Can I finance a new air-conditioning system and still get up-front pricing?
Absolutely. We partner with several lenders to offer zero-down, low-interest, and 0 % APR promotional financing options. Youâll receive a written proposal that shows the total installed price, available rebates or tax credits, and multiple monthly payment choices. All terms are disclosed beforehand, so you can choose the option that best fits your budget.