- HEP Heat and Air
- Free Moisture Assessment

Free Moisture Assessment
Free Moisture Assessment | Dehumidifier Installation | Heating and Air Conditioning | Turtletown
Excess humidity doesnât just make Turtletown summers feel swampyâit quietly warps wood, invites mold, and drives up energy costs. Thatâs why HEP begins every visit with a free, no-obligation moisture assessment that pinpoints problem areas others overlook. Our licensed heating and air pros interpret the data on the spot, explaining how balanced ventilation, sealed ductwork, and a properly sized dehumidifier can protect your homeâs structure and your familyâs health.
Once youâre ready, our team handles every step of professional dehumidifier installation, from selecting Energy Starârated units to seamless integration with your existing HVAC system. Youâll enjoy drier air, lower utility bills, and the peace of mind that comes from a local company that backs its work with industry-leading warranties and 24/7 customer supportâall at no upfront cost until youâre completely satisfied. Call today and let HEP turn sticky rooms into comfortably cool spaces youâll love.
FAQs
Why is a professional moisture assessment important before installing a dehumidifier in my Turtletown home?
Hidden moisture can lead to mold growth, high utility bills, and premature HVAC wear. A professional assessment pinpoints sources of excess humidityâsuch as crawl-space seepage, duct leakage, or poor attic ventilationâso we can recommend the correct dehumidifier size and any supporting repairs. Because the evaluation is free, you get expert diagnostics with no upfront risk.
What is included in your free moisture assessment for heating and air conditioning systems?
Our technician measures indoor relative humidity, temperature differentials, and dew-point readings in multiple rooms; inspects ductwork for condensation; checks the evaporator coil, drain pan, and blower cabinet for standing water; examines crawl spaces, basements, and attics for leaks; and reviews your HVAC run times. You receive a written report the same day with photos, moisture readings, and customized recommendations.
How does a whole-home dehumidifier work with my existing HVAC equipment?
The dehumidifier is tied into the return-air plenum of your central system. It draws moist air, removes water through a refrigeration cycle, and sends the dried air back into the supply ductwork. This lowers indoor humidity without over-cooling, allowing your air conditioner to cycle less often and maintain the set temperature more efficiently. Most units integrate with smart thermostats for coordinated operation.
How long does a typical dehumidifier installation take in Turtletown?
Most installations are completed in one day. A standard job involves mounting the dehumidifier, adding a dedicated drain line to a nearby condensate pump or sump, connecting low-voltage controls, and balancing airflow. If duct modifications or crawl-space encapsulation are needed, the project may extend to two days, but we will provide a detailed timeline before work begins.
What signs indicate I need a dehumidifier even if my air conditioner is running?
Persistent indoor humidity above 55%, musty odors, foggy windows, allergy flare-ups, visible mold on vents or baseboards, cupping hardwood floors, and high summertime energy bills all point to excess moisture. If your thermostat is set to a comfortable temperature yet the air still feels clammy, a dehumidifier can resolve the issue without excessive cooling.
Do you offer rebates, warranties, or financing on dehumidifier installations?
Yes. Many ENERGY STARÂŽ whole-home dehumidifiers qualify for TVA efficiency rebates for Turtletown residents. We provide 10-year manufacturer warranties on compressors and 5-year coverage on parts. Zero-interest financing for up to 18 months is available with approved credit, and all estimates include projected energy savings so you can see the payback period.