Labor Warranties
Labor Warranties | HVAC Unit Replacement | Heating and Air Conditioning | Turtletown
When your comfort is on the line, HEP is the local team Turtletown trusts for dependable labor warranties that protect every HVAC unit replacement we perform. Our certified technicians remove the guesswork and hidden fees by backing their craftsmanship with clear, written coverage, so you can relax knowing parts AND labor are handled if anything goes wrong. From the first diagnostic to the final thermostat check, we treat your home like our own—arriving on time, explaining every option, and leaving your space spotless.
Upgrading an aging furnace, heat pump, or air conditioner isn’t just about new equipment; it’s about securing reliable, efficient comfort for years. That’s why we pair top-tier systems with industry-leading labor guarantees, giving Turtletown homeowners confidence that their investment is protected long after installation day. Choose HEP and experience a smoother, safer HVAC unit replacement that’s backed by people who stand proudly behind their work.
FAQs
What does the labor warranty cover when I replace my HVAC unit in Turtletown?
Our labor warranty covers 100 % of the workmanship involved in removing your old system and installing the new heating and air-conditioning equipment. If a connection, duct seal, electrical hook-up, refrigerant line, condensate drain, or thermostat wire we installed fails to perform correctly during the warranty period, we will return, diagnose, and repair it at no charge for parts, labor, or trip fees.
How long is the labor warranty valid after my HVAC replacement?
Every new system we install in Turtletown includes a standard 1-year labor warranty. You can extend that coverage to 5 or 10 years at the time of purchase for a small additional fee. The extended plans mirror the manufacturer’s parts warranty, giving you matched coverage on both parts and labor for up to a full decade.
Are parts covered under the same labor warranty?
Labor and parts are covered by two separate warranties. The manufacturer provides a parts warranty—usually 10 years on major components—while our company backs the labor. When you choose our extended labor warranty, you’ll have combined protection: the factory supplies the part and we install it, both at no cost to you, as long as the failure falls within the stated terms.
What can void my labor warranty?
The warranty remains in force as long as the system is used under normal residential conditions and receives basic maintenance. Neglecting annual service, using unqualified technicians for repairs, altering the equipment without our approval, or failing to pay the original invoice in full may void the coverage. We’ll remind you each spring and fall to schedule tune-ups so you never miss a required maintenance visit.
How do I request service if I think a problem is covered by the labor warranty?
Call our Turtletown office or submit a request through our website 24/7. Provide the unit’s serial number and the date of installation (both are on your warranty card). We’ll dispatch a certified technician, typically within 24 hours. Diagnostic time, repair labor, and return visits related to the original installation are all included, so you pay nothing out of pocket.
Can I transfer the labor warranty to a new homeowner if I sell my house?
Yes. Both the standard and extended labor warranties are fully transferable once within 90 days of a home sale. Simply notify us in writing with the buyer’s contact information, and we’ll update our records at no charge. Transferability adds resale value and peace of mind for the new owner.