- HEP Heat and Air
- Upfront Pricing

Upfront Pricing
Upfront Pricing | Air Conditioning | Heating and Air Conditioning | Vonore
When Vonore heats up, HEP keeps the cool flowing with honest, upfront pricing that never leaves you guessing. Our licensed technicians arrive on time, diagnose quickly, and quote a flat rate before any work begins—so the only surprise you’ll feel is how refreshingly comfortable your home can be with reliable air conditioning.
From precision tune-ups and energy-saving upgrades to emergency repairs in the middle of a muggy night, we treat every call like we’re helping a neighbor—because we are. Backed by decades of experience, solid warranties, and a reputation for five-star service, HEP is the hassle-free way to make indoor comfort in Vonore simpler, smarter, and more affordable.
FAQs
What does “up-front pricing” mean for your air-conditioning services in Vonore?
Up-front pricing means you know the full, guaranteed cost of the work before we begin. After our technician inspects your system, you receive a written proposal that lists every task, part, and fee required to complete the job. The figure will not change—no hidden labor add-ons, disposal charges, evening/weekend surcharges, or trip fees. If additional issues are discovered during the repair or installation, we’ll stop, explain the options, and get your approval on any revised price first, so you stay in complete control of your budget.
How much does a typical air-conditioning repair or replacement cost?
Because every home’s cooling load, ductwork, and equipment condition is different, prices can vary widely: • Minor repairs (capacitors, contactors, drain cleanout) usually run $120–$400. • Major repairs (compressor replacement, coil leak repairs) often fall between $800–$2,000. • Full system replacements in Vonore, including a new outdoor condenser, indoor coil/air handler, thermostat, and basic installation supplies, typically start around $4,800 for a 14-SEER system and can exceed $10,000 for high-efficiency 18–20 SEER variable-speed units. All quotes are given on site, in writing, and honored for 30 days. We also offer financing plans with low monthly payments to help spread out the investment.
How soon can you get here if my air conditioner stops working on a hot Vonore day?
We provide same-day emergency service seven days a week during the cooling season. Calls received by 2 p.m. are almost always handled the same day; after-hours calls are prioritized for the next available morning slot. Our warehouse-on-wheels trucks carry the most common repair parts, enabling us to finish over 85 % of breakdowns on the first visit.
What maintenance does my AC system need, and how often?
The Department of Energy recommends professional maintenance once a year. Our 21-point tune-up includes cleaning the outdoor coil, testing refrigerant pressure and superheat/sub-cool values, tightening electrical connections, flushing the condensate drain, checking airflow and static pressure, calibrating the thermostat, lubricating motors, and inspecting safety controls. Regular service maintains efficiency, extends equipment life, and keeps your manufacturer warranty valid. Many Vonore customers enroll in our Comfort Club, which provides the annual tune-up, priority scheduling, and 15 % repair discounts for one low membership fee.
Do you install and service all air-conditioning brands?
Yes. Our factory-trained technicians are certified to work on Carrier, Trane, Lennox, Goodman, Rheem, York, American Standard, Daikin, and many others. For replacements we are a preferred dealer for Carrier and Goodman, but we can source and install any brand you request, including ductless mini-splits and high-efficiency heat pumps suitable for East Tennessee’s climate.
Are there any rebates, tax credits, or utility incentives available for Vonore homeowners upgrading their AC?
Absolutely. TVA’s EnergyRight program periodically offers rebates for qualifying heat pumps and high-efficiency AC systems installed by a Quality Contractor Network member like us. In addition, the federal Inflation Reduction Act currently provides a tax credit of up to 30 % of the installed cost (capped at $2,000) for ENERGY STAR-certified heat pumps and certain high-efficiency air conditioners placed in service through 2032. We handle all the paperwork and supply the AHRI certificate so you can claim these incentives without hassle.