- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Heating and Air Conditioning | Vonore
When Vonore’s weather swings from frosty mornings to humid afternoons, you need experts who can keep your home perfectly balanced. HEP’s certified technicians bring decades of know-how, friendly service, and industry-leading tools to every job, so you can relax while we fine-tune your heating and air conditioning system for peak performance and energy savings. From routine maintenance and precision repairs to seamless installations, we handle it all with transparent pricing and a workmanship guarantee that’s as solid as the Smoky Mountains.
Day or night, our local team is just a call away, ready to arrive in fully stocked trucks and leave your space cleaner than we found it. We respect your time, explain your options in plain language, and back our recommendations with honest, upfront quotes—no surprises, only comfort. Discover why homeowners and businesses across Vonore choose HEP to keep life running smoothly, season after season.
FAQs
What HVAC services do your certified technicians provide in Vonore?
Our team offers comprehensive heating, cooling, and indoor air-quality services, including new system installation, replacement of outdated units, seasonal tune-ups, 24/7 emergency repairs, ductwork inspection and sealing, thermostat upgrades, and energy-efficiency assessments. Whether you need a quick AC fix in August or a complete furnace replacement before winter, we have the expertise and equipment to handle the job.
Are your technicians licensed, insured, and factory certified?
Yes. Every technician who arrives at your Vonore home or business holds a Tennessee HVAC contractor’s license, carries full liability and workers’ compensation insurance, and maintains NATE (North American Technician Excellence) and EPA refrigerant handling certifications. We also receive ongoing factory training from leading brands to stay current with the latest technology and code requirements.
How fast can you respond to heating or air-conditioning emergencies in Vonore?
We maintain a live 24/7 dispatch center and strategically stage service vehicles throughout Monroe County, allowing us to reach most Vonore addresses within 60–90 minutes of your call. Our trucks are fully stocked with common replacement parts, so we can resolve the majority of no-heat or no-cool situations on the first visit.
Do you offer preventive maintenance plans, and why are they important?
Absolutely. Our Comfort Club maintenance agreements include two precision tune-ups per year, priority scheduling, no after-hours fees, and discounts on repairs and indoor-air-quality products. Routine maintenance keeps your manufacturer warranty valid, improves energy efficiency by up to 15%, reduces the risk of unexpected breakdowns, and can extend equipment life by several years.
Can your technicians help improve my home’s energy efficiency and indoor air quality?
Yes. During a service or maintenance visit, we can perform load calculations, duct leakage tests, and airflow measurements to identify energy losses. We also install smart thermostats, variable-speed HVAC systems, high-efficiency filters, whole-home dehumidifiers, UV air purifiers, and ERV ventilation systems to reduce utility costs and remove allergens, mold spores, and volatile organic compounds (VOCs) from your indoor air.
Which HVAC brands and equipment types do you service or install?
Our certified technicians are trained to work on all major brands—Carrier, Trane, Lennox, Rheem, Goodman, American Standard, York, and more. We service and install central air conditioners, heat pumps, gas and electric furnaces, ductless mini-splits, packaged rooftop units, geothermal systems, and hybrid dual-fuel setups. Regardless of the brand or technology, you can rely on us for expert diagnosis, quality parts, and manufacturer-approved installation procedures.