Emergency Team
Emergency Team | Air Conditioning | Heating and Air Conditioning | Walland
When the summer sun turns Walland into a sauna, HEP’s Emergency Team is standing by to rescue your comfort. Our licensed technicians arrive fast, diagnose issues on the spot, and revive your air conditioning system with precision parts and transparent pricing. From whisper-quiet tune-ups to full-scale replacements, we treat every home like our own—so you can get back to crisp, cool air without missing a beat.
Day or night, one call connects you to friendly experts who live and breathe HVAC. We stock fully loaded service vehicles, back our workmanship with solid guarantees, and communicate every step of the way, because dependable air conditioning service shouldn’t add stress to an already hot situation. Trust HEP’s Emergency Team Heating and Air to keep Walland comfortably cool, 24/7.
FAQs
Do you offer 24/7 emergency air-conditioning service in Walland?
Yes. Our Emergency Team Heating & Air Conditioning technicians are on call 24 hours a day, 7 days a week, including weekends and holidays. Simply dial our emergency line and the dispatcher will send the nearest certified technician to your Walland address right away.
How quickly can a technician get to my home after I call for an emergency AC repair?
Because we station service vehicles throughout Blount County, our average response time inside Walland city limits is 60–90 minutes. During extreme weather or county-wide outages we triage calls by severity, but we always strive to reach every customer as promptly as possible and will give you an accurate ETA the moment your call is logged.
What problems qualify as an air-conditioning emergency?
We recommend calling our emergency line if your AC has stopped cooling entirely, is blowing warm air during a heat advisory, is leaking water or refrigerant, is tripping breakers, producing a burning smell, or if any vulnerable occupants (infants, elderly, medically fragile) are at risk from excessive indoor temperatures.
What should I do while waiting for the emergency technician to arrive?
Turn the system off at the thermostat to prevent further damage, check that your air filter is not clogged, and make sure all supply and return vents are unblocked. If water is leaking, place towels or a pan to catch drips and shut off power at the breaker for safety. Avoid opening windows if the outdoor humidity is high so you don’t introduce additional moisture into the ductwork.
How much does an emergency AC repair typically cost in Walland?
Our after-hours diagnostic fee is $119, which covers travel, system inspection, and a written estimate before any work begins. Parts and labor vary based on the repair—replacing a capacitor may run $150–$250, while a refrigerant leak repair can range from $400–$1,200. We provide upfront pricing and honor all manufacturer warranties to minimize your out-of-pocket cost.
Can I enroll in a maintenance plan to prevent future emergencies?
Absolutely. Our Comfort Shield Maintenance Plan includes two precision tune-ups per year, priority scheduling (even during peak season), a 15% discount on repairs, and waived after-hours fees. Regular maintenance can catch issues like low refrigerant, dirty coils, and failing electrical components long before they cause an unexpected breakdown.