Factory-trained Technicians
Factory-trained Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Walland
When a malfunctioning system turns your Walland home into a sauna in summer or an icebox in winter, HEP’s factory-trained technicians are ready to restore comfort—fast. We’ll evaluate your existing setup, explain energy-saving options, and handle every detail of your HVAC unit replacement with the precision that only certified pros deliver. From carefully sizing the new equipment to hauling away the old unit, our team treats your property and schedule with respect, so all you notice is the steady, even airflow you’ve been missing.
HEP stands behind every installation with industry-leading warranties and a straightforward, no-surprise quote. Because we live and work right here in Blount County, you can count on hometown service, 24/7 emergency support, and a commitment to doing the job right the first time. Let us upgrade your comfort, lower your utility bills, and give you peace of mind for years to come.
FAQs
How do I know it’s time to replace my HVAC unit instead of repairing it?
Our factory-trained technicians start with a full diagnostic test. If your system is more than 10–15 years old, uses R-22 refrigerant, needs frequent costly repairs, or can’t maintain comfortable temperatures even after service, replacement is usually the most economical choice. We’ll compare the long-term operating costs of keeping your existing equipment with the savings you’ll gain from a high-efficiency replacement before making a recommendation.
What size and type of HVAC system is best for my home in Walland?
Proper sizing depends on square footage, insulation quality, window count, ceiling height, and local climate data for Blount County. Our technicians perform a Manual J load calculation to determine exact heating and cooling requirements, then present options such as high-efficiency heat pumps, dual-fuel systems, or traditional furnace/AC splits. This ensures you get a unit that operates at peak efficiency, avoids short-cycling, and delivers balanced comfort year-round.
How long does a typical HVAC replacement take, and will I be without heating or cooling during the process?
Most standard change-outs are completed in one day. We arrive with all equipment, tools, and factory-specified materials. Power and comfort loss are kept to a minimum—usually just a few hours while the old unit is removed and the new one is connected, charged, and tested. Complex jobs involving duct modifications may take an extra day; we’ll let you know the schedule in advance so you can plan accordingly.
What warranties and guarantees come with a new HVAC unit installed by your team?
All new systems carry the manufacturer’s limited parts warranty—typically 10 years when registered. Because our installers are factory-trained, you maintain full warranty eligibility. We also include a one-year labor warranty and a 100 % satisfaction guarantee: if anything related to our workmanship isn’t right, we’ll fix it at no charge. Optional extended labor coverage up to 10 years is available for added peace of mind.
Will a new high-efficiency unit really lower my energy bills in Walland?
Yes. Modern HVAC units can be 20–40 % more efficient than equipment installed just a decade ago. Features like variable-speed compressors, ECM blower motors, and higher SEER2/HSPF ratings cut electricity consumption, while advanced heat exchangers boost gas furnace efficiency to 96 %+ AFUE. Blount County’s mixed climate means you’ll see significant savings in both heating and cooling seasons, often offsetting the cost of replacement within a few years.
Do I need permits or inspections for an HVAC replacement, and what happens to the old unit?
Blount County requires a mechanical permit for most HVAC replacements. We handle all paperwork, schedule the inspection, and ensure your new system meets local codes and ACCA quality guidelines. The old unit is removed, evacuated of refrigerant per EPA regulations, and recycled through an approved metal recycler, so you don’t have to worry about disposal or environmental compliance.