Certified Technicians
Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Washburn
When Washburn homeowners trust HEP’s certified technicians, they get more than a new system—they get year-round comfort backed by local expertise. Our team arrives on time, listens to your concerns, and walks you through every step of the HVAC unit replacement process, from precise load calculations to the final thermostat test. We handle all makes and models, securing permits, hauling away the old equipment, and leaving your home spotless, so you can start enjoying lower energy bills and a quieter, more consistent indoor climate right away.
Because we live and work in Washburn, we understand how quickly the mountain chill can turn into Tennessee humidity. That’s why our replacements come with robust warranties, transparent pricing, and flexible financing options tailored to our neighbors. Call today, and discover how effortless an upgrade can be when you have HEP’s hometown pros on your side.
FAQs
How do I know if it’s time to replace my HVAC unit in Washburn rather than repair it?
Typical indicators include equipment that is 12–15 years old, rising energy bills, uneven temperatures, frequent breakdowns, or the use of R-22 refrigerant, which is now phased out. Our certified technicians will perform a full load calculation and cost-benefit analysis to confirm whether replacement is more economical than another repair.
What size and type of HVAC system is best for my Washburn home?
Proper sizing depends on square footage, insulation levels, window orientation, local climate data for Washburn, and your indoor air-quality goals. During a free in-home consultation, our NATE-certified pros take precise measurements and use Manual J calculations to recommend the right capacity (in BTUs or tons) and the best system type—traditional split, high-efficiency heat pump, or dual-fuel—for maximum comfort and efficiency.
How long does a typical HVAC replacement take?
Most residential replacements are completed in one day. We arrive with all equipment, remove and responsibly dispose of the old unit, set the new condenser or air handler, connect refrigerant lines and ductwork, upgrade the thermostat if needed, charge the system, and run a full performance test. Complex jobs, such as duct modifications or zoning additions, may extend to two days.
What warranties and guarantees come with a new system installed by your certified technicians?
Every new unit carries a 10-year manufacturer’s parts warranty, a 10-year compressor warranty, and a one-year labor warranty from our company. Because all installers are factory-trained and state-licensed, your warranty remains valid, and we also back our work with a 100 % Satisfaction Guarantee—if you’re not happy within the first year, we’ll make it right at no extra cost.
Are financing or rebate options available for homeowners in Washburn?
Yes. We partner with local banks and national financing programs to offer zero-down, low-APR plans up to 120 months. Washburn residents may also qualify for Focus on Energy rebates, federal tax credits of up to $2,000 for qualifying heat pumps, and manufacturer seasonal promotions. Our comfort advisor will complete all paperwork and apply the incentives to your quote.
What should I do to prepare for installation day, and will you handle cleanup?
Clear a path to the indoor furnace/air handler and the outdoor condenser, relocate fragile items, and secure pets. We’ll cover flooring with drop cloths, wear shoe covers, and use protective corner guards. After installation, we haul away the old equipment, vacuum the work areas, and recycle cardboard and metal components, leaving your home as clean as we found it.