- HEP Heat and Air
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Thermostat Upgrades | Heating and Air Conditioning | Washburn
Imagine stepping into your Washburn home and having the temperature automatically adjust to the perfect setting the moment you walk through the door. HEP’s licensed technicians make that experience possible with thermostat upgrades that marry precision technology to your existing heating and cooling system. From sleek touch-screen interfaces to smart devices that learn your schedule and can be controlled from your phone, we handle every detail—removing the old unit, configuring the new one, and walking you through all the energy-saving features.
Our team has spent decades keeping Grainger County families comfortable, and we stand behind every installation with a 100% satisfaction guarantee. Whether you’re looking to cut utility costs, integrate with voice assistants, or simply eliminate hot and cold spots, a properly installed thermostat is the fastest way to modernize your HVAC setup. Schedule a visit today and discover how a small upgrade can deliver year-round comfort and lower bills, all backed by the hometown service you trust from HEP.
FAQs
Why should I upgrade my thermostat instead of keeping my old manual model?
Modern smart and programmable thermostats can reduce heating and cooling costs by 10–20 % through precise scheduling, learning algorithms, and remote access. They also provide better temperature accuracy, diagnostic alerts, and integration with other smart-home devices. Our licensed technicians in Washburn ensure your new thermostat is correctly matched to your HVAC system and complies with local electrical codes.
Can any thermostat work with my existing heating and cooling equipment?
Not necessarily. Thermostats differ in voltage (low-voltage vs. line-voltage), staging (single-stage, multi-stage, or modulating), and communication protocols. Before installation, our technicians check the control board, wiring, and equipment type (gas furnace, heat pump, dual-fuel, etc.) to select a compatible model. If rewiring or an additional ‘C’ wire is needed, we can usually add it during the same visit.
What is the installation process for a thermostat upgrade in Washburn?
1) We start with an on-site assessment and load calculation to verify compatibility. 2) Power to the HVAC equipment is safely shut off. 3) Old thermostat is removed and existing wiring is labeled and tested. 4) New thermostat base and level are installed, new wire run if required, and connections are terminated. 5) Power is restored, firmware updated, and the thermostat is programmed per your comfort needs. 6) You receive hands-on training and a quick reference guide. The entire process usually takes 60–90 minutes.
Will a smart thermostat work during a power or internet outage?
Yes. Even the most advanced Wi-Fi thermostats maintain their core temperature-control logic locally. If the internet drops, you lose app access and remote monitoring, but the thermostat continues to follow the last programmed schedule. In a total power outage, the thermostat shuts off like the rest of your HVAC system and resumes normal operation once power is restored.
Are there rebates or incentives available for thermostat upgrades in Washburn?
Absolutely. Many ENERGY STAR-certified smart thermostats qualify for MidAmerican Energy and North Dakota state efficiency rebates—typically $50–$100. Our office submits all paperwork for you and provides documentation of the licensed installation, which is required for most utility incentives.
How much does a professional thermostat upgrade cost?
Pricing depends on the thermostat model and any wiring modifications. Basic programmable models installed by our licensed technicians start around $225. Popular smart thermostats such as the ecobee Premium or Nest Learning Thermostat range from $375–$495 installed. If your system needs a new ‘C’ wire or control-board adapter, add $75–$150. We provide upfront, written estimates so there are no surprises.