Jefferson County

HEP Heat and AirJefferson County

Jefferson County | HVAC Unit Replacement | Heating and Air Conditioning | White Pine

When the Tennessee heat turns relentless or a winter chill sneaks into the Smokies, you need comfort you can count on. HEP’s Jefferson County Heating and Air Conditioning team specializes in fast, fuss-free HVAC unit replacement for homeowners in White Pine, bringing decades of expertise to every doorstep. Our certified technicians evaluate your home’s unique layout, recommend energy-efficient systems that tame utility bills, and install them with craftsmanship that’s backed by our 100% satisfaction guarantee.

From the first call to the final thermostat check, we keep you in the loop with transparent pricing and courteous service that has made HEP a trusted name across East Tennessee. Whether your old unit is wheezing its last breath or you’re simply ready for an upgrade, we’re ready 24/7 to restore perfect indoor temperatures—so you can stop worrying about your HVAC and start enjoying your home again.

FAQs

How can I tell whether my HVAC system in White Pine should be replaced instead of repaired?

Age, performance, and repair history are the three biggest indicators. If your heat pump or air-conditioner is 10–12 years old (or a furnace is 15–20 years old), has required two or more major repairs in the past two seasons, causes unusually high utility bills, or still uses R-22 refrigerant, replacement is usually the cost-effective choice. A free in-home evaluation from our Jefferson County technicians will compare the estimated cost of future repairs and energy use with the savings and reliability a new unit delivers.

What does a complete HVAC replacement typically cost in Jefferson County, and what affects the price?

A standard replacement for a 2- to 3-ton split system in White Pine generally ranges from $6,000 to $11,000 installed. Price varies with the equipment’s size (measured in tons or BTUs), efficiency rating (SEER2 or AFUE), type (heat pump vs. furnace/AC split), the condition of existing ductwork, added accessories such as smart thermostats or air cleaners, and any required code upgrades or permits. After a no-obligation load calculation and site inspection, we provide a fixed, written quote so there are no surprises.

How long will I be without heating or cooling while my unit is being replaced?

Most residential change-outs are completed in one working day. We remove the old indoor and outdoor units, make any needed duct or electrical modifications, set the new equipment, pressure-test and evacuate the refrigerant lines, charge the system, and run a full performance checkout. You may be without conditioned air for 4-8 hours, so we schedule early-morning starts and can provide temporary heaters or window units for vulnerable family members if needed.

Are energy-efficient units and local incentives available for White Pine homeowners?

Yes. We install ENERGY STARÂŽ heat pumps up to 20 SEER2 and gas furnaces up to 97 AFUE. Qualifying systems can earn up to a $2,000 federal tax credit under the Inflation Reduction Act, TVA EnergyRightÂŽ rebates, and occasional manufacturer cash-back promotions. Our staff handles all paperwork and will provide the certification forms you need when you file your taxes.

How do I know what size HVAC system my house really needs?

Bigger isn’t always better. We perform an ACCA Manual J load calculation that measures your home’s square footage, insulation levels, window area, orientation, and air-leakage rate. This scientific approach prevents oversizing, which causes short cycling and humidity problems, and undersizing, which shortens equipment life. You receive a copy of the report along with equipment options that match the calculated load.

Do you offer financing or maintenance plans to reduce my out-of-pocket cost?

Absolutely. We partner with trusted lenders to provide low-interest and 0% promotional financing for terms up to 72 months, subject to credit approval. After installation, our Comfort Shield maintenance plan includes two precision tune-ups per year, priority scheduling, and a 15% repair discount—helping protect your new investment and validating the manufacturer’s warranty.

HEP Heat and Air
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(423) 228-7742