- HEP Heat and Air
- Quick Repair

Quick Repair
Quick Repair | Air Conditioning | Heating and Air Conditioning | Whitwell
When sticky summer days hit Whitwell, locals turn to HEP’s Quick Repair team for dependable air conditioning relief in a hurry. Our licensed technicians arrive stocked with parts, diagnostics know-how, and a neighborly attitude, restoring cool comfort to homes and small businesses before heat can slow you down. From refrigerant recharge to thermostat calibration or full-system replacement, we troubleshoot fast and fix right the first time, backed by transparent pricing and rock-solid warranties.
Choose a hometown crew that treats you like family—answering calls 24/7, respecting your space, and leaving every job site cleaner than we found it. Whether your system is rattling, leaking, or simply not keeping up, let HEP bring back the crisp, even airflow you crave, so you can enjoy every corner of your Whitwell home in perfect peace.
FAQs
How quickly can your technicians reach my home in Whitwell for AC repair?
Because our dispatch center and parts warehouse are both located right here in Marion County, we’re able to promise same-day service to any address in Whitwell. Calls received before 3 p.m. are usually given a two-hour arrival window, and in many cases a technician can be at your door within 60–90 minutes. Every service truck is GPS-tracked, so our office can give you live updates on the technician’s exact ETA as soon as your call is scheduled.
What are the most common air-conditioning problems you fix?
The majority of breakdowns we see involve low refrigerant, frozen evaporator coils, clogged condensate drains, short-cycling caused by dirty filters, failed capacitors or contactors, and thermostat malfunctions. Our technicians carry OEM-approved parts for all major brands on their trucks, allowing us to resolve about 85 % of service calls in a single visit. If a specialty part has to be ordered, we’ll overnight it at no extra charge and return as soon as it arrives.
Do you offer after-hours or weekend emergency AC repair in Whitwell?
Yes. We have a live 24/7 hotline staffed by certified technicians—not an answering service—so you can speak with a professional the moment your AC fails. Emergency crews are on standby weeknights, weekends, and holidays. There are no overtime or “after-hours” labor fees; you pay the same competitive rate at 11 p.m. on Sunday as you would at 11 a.m. on Tuesday. When temperatures are extreme, we prioritize no-cool situations for seniors, families with small children, and medically vulnerable residents.
How much does a typical air-conditioner repair cost, and do you provide estimates upfront?
Every visit begins with a flat-rate diagnostic fee that is clearly quoted when you book your appointment. After identifying the problem, the technician will present a written estimate that lists every part and labor charge before any work starts. Most common repairs—such as replacing a capacitor or clearing a drain line—fall between $140 and $350. Major component replacements like compressors average $1,100–$1,800. We accept all major credit cards, offer 0 % financing on repairs over $500, and back every job with a 90-day parts and labor warranty.
Can you service all brands and types of air conditioners, including heat pumps and ductless mini-splits?
Absolutely. Our EPA-certified team receives ongoing factory training for Trane, Lennox, Carrier, Goodman, Rheem, Mitsubishi, and many other manufacturers. We repair and maintain central split systems, packaged units, electric or gas heat pumps, and ductless mini-splits up to 5 tons. Stocked service vehicles carry universal replacement parts—capacitors, contactors, thermostats, fan motors, and refrigerants such as R-410A and R-32—so you don ’t have to wait days for basic components. If a unit is still under manufacturer warranty, we’ll handle all paperwork to ensure you receive covered parts at no cost.
What can I do to prevent future breakdowns and extend the life of my AC system?
Changing or washing your air filter every 30–60 days, keeping the outdoor condenser coil free of debris, and ensuring supply and return vents stay unobstructed all help your system run smoothly. Beyond DIY steps, we strongly recommend an annual tune-up each spring. During this 20-point service, we deep-clean coils, test refrigerant pressures, tighten electrical connections, inspect ductwork, and calibrate the thermostat. Customers enrolled in our Preventive Maintenance Plan receive two tune-ups per year, priority scheduling, 15 % off repairs, and documented proof of upkeep that can protect equipment warranties.