Seasonal Maintenance Plans

HEP Heat and AirSeasonal Maintenance Plans

Seasonal Maintenance Plans | Air Conditioning | Heating and Air Conditioning | Whitwell

When crisp Plateau winters give way to humid Tennessee summers, Whitwell homeowners trust HEP’s seasonal maintenance plans to keep every room perfectly comfortable. Our certified technicians perform thorough inspections, clean vital components, and fine-tune system settings so your equipment runs smoother, lasts longer, and sips less energy. From tightening electrical connections to checking refrigerant levels, we spot little issues before they turn into big, wallet-draining repairs—meaning fewer surprises and more predictable utility bills.

The spring visit focuses on your air conditioning, ensuring coils sparkle, airflow is balanced, and that first blast of cool air arrives exactly when you need it. Come fall, we prep your heating system for cozy, worry-free performance. Add in priority scheduling, exclusive discounts, and year-round support, and HEP’s maintenance plans become the easiest way to protect both comfort and peace of mind in Whitwell. Schedule today and relax through every season knowing the pros have your back.

FAQs

Why should I sign up for a seasonal maintenance plan for my air-conditioning system in Whitwell?

Whitwell’s hot, humid summers and rapid spring warm-ups put a heavy load on your cooling equipment. A scheduled maintenance plan keeps the system clean, lubricated and properly charged so it can handle those temperature spikes without breaking down. Routine tune-ups also improve indoor comfort, cut energy consumption by up to 15 %, and help you avoid emergency repair costs during the peak cooling season when service slots are scarce.

What exactly is included in your AC maintenance visit?

Each visit follows a 20-plus-point checklist. We wash and straighten the outdoor coil, clear the condensate drain, check refrigerant pressures and temperatures, test capacitors and contactors, tighten electrical connections, calibrate the thermostat, verify blower motor amperage, inspect the air handler, replace or clean the filter (customer-supplied or plan-provided), measure supply/return temperature split, and make airflow and safety-control adjustments as needed. When we’re finished you receive a digital condition report with photos and recommendations.

How often is maintenance required and when should I schedule it?

The industry standard—and most manufacturers’ requirement—is two professional visits a year: once for cooling and once for heating. In Whitwell we recommend scheduling the AC tune-up between early March and mid-May, before temperatures climb into the 80s. Heating service should be done in September or October. Booking early ensures you get your preferred time slot and plenty of lead-time to address any issues we uncover.

Will regular maintenance really lower my utility bills and extend equipment life?

Yes. Dirt on the coil alone can reduce efficiency by 5 %–10 %. During a tune-up we remove that buildup, verify charge and airflow, and correct minor electrical losses, which together can trim monthly cooling costs by 10 %–15 %. By keeping components within factory specs we also reduce heat stress and vibration, helping compressors and blower motors last years longer. A properly maintained system in Whitwell typically operates 12–15 years, compared with 8–10 years when service is neglected.

Does a maintenance plan keep my manufacturer’s warranty in force?

Almost every major HVAC manufacturer includes a clause requiring annual professional service to preserve warranty coverage on parts such as compressors and coils. Our seasonal plan meets that requirement. After each visit you receive a timestamped digital report that serves as proof of maintenance should you ever need a warranty claim. We also keep a copy on file so you’ll never have to hunt for paperwork.

How much does the plan cost and are there extra benefits for Whitwell customers?

For most single-stage residential systems the plan is $159 per system per year, or $259 for both heating and cooling equipment combined. The fee covers two on-site visits, standard filter changes, a 10 % discount on parts and accessories, priority same-day service, waived overtime charges, and transferable coverage if you sell your home. Multi-stage or inverter systems, commercial units, and homes outside the Whitwell city limits may have a small surcharge—call for a custom quote.

HEP Heat and Air
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(423) 228-7742