- HEP Heat and Air
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Dehumidifier Installation | Heating and Air Conditioning | Whitwell
Whitwellâs thick summer air can make your whole home feel sticky, encourage mold, and overwork your cooling system. HEPâs licensed heating and air conditioning technicians bring fast, mess-free dehumidifier installation that targets the root of excess moisture so you can breathe easier, protect valuables, and enjoy steady, energy-saving comfort all year long. We size your unit to your exact square footage, tuck wiring and drain lines neatly out of sight, and test every setting before we leaveâleaving you with nothing but crisp, balanced air.
From the first call to the final walkthrough, youâll feel the hometown care Whitwell has trusted for decades. Our team arrives when promised, explains every option in plain language, and backs each install with transparent pricing and iron-clad warranties. Whether youâre finishing a basement, upgrading a crawl space, or simply tired of musty odors, HEP is ready 24/7 to transform your indoor climate at a momentâs notice.
FAQs
Why should I choose a professionally installed whole-home dehumidifier over portable units?
A whole-home dehumidifier is hard-wired into your ductwork by our licensed heating and air-conditioning technicians, allowing it to treat every room at once. It automatically senses humidity levels and runs only when needed, so you get balanced moisture removal, lower mold risk, and consistent comfort without the hassle of emptying buckets or moving portable machines from room to room. Because it works with your existing HVAC blower, it is also quieter and more energy-efficient in the long run.
What signs tell me that my Whitwell home could benefit from a dehumidifier?
Common indicators include persistent musty odors, condensation on windows, warped wood floors, peeling paint or wallpaper, visible mold, and an overall clammy feeling even when the air conditioning is running. In Whitwellâs humid climate, indoor relative humidity often climbs above the recommended 50% level, which can aggravate allergies and damage furnishings. If you notice any of these symptoms, a humidity assessment by our licensed technicians can confirm whether a whole-home dehumidifier is the right solution.
How does the installation process work and how long will my HVAC system be down?
Our team starts with a load calculation and duct inspection to size the unit correctly. On installation day, we mount the dehumidifier near your air handler or furnace, cut a small access hole in the supply or return plenum, and connect the unit with insulated flex duct. A dedicated condensate drain and, if required, a new 120-volt or 240-volt circuit are added. We integrate the dehumidifierâs controls with your thermostat or provide a stand-alone humidistat. The average job takes 4â6 hours, and your heating or cooling is only offline for roughly 60â90 minutes while we tie into the ductwork.
Will running a whole-home dehumidifier raise my energy bills?
In most cases, homeowners in Whitwell see a net decrease or break-even effect on energy costs. By removing excess moisture, the dehumidifier allows you to raise the thermostat setting by 2â3 °F while feeling just as comfortable, which reduces air-conditioning runtime. The dehumidifier itself consumes electricity, but modern units draw about the same power as a window AC. Overall, people typically report lower utility bills because the HVAC system no longer has to work as hard to wring out humidity.
What maintenance is required after installation?
Whole-home dehumidifiers are low-maintenance. Youâll need to replace or clean the internal air filter every 6â12 months, depending on household dust levels. Our annual HVAC service plans include a humidity check, drain line flush, coil cleaning, and performance test to ensure the unit stays at peak efficiency. We also verify that firmware updates (if Wi-Fi enabled) are installed. With yearly professional maintenance, most units last 10â15 years.
Are your Whitwell technicians licensed and insured?
Absolutely. All of our heating and air-conditioning technicians hold current Tennessee mechanical/HVAC licenses (or local UK certifications if your service area differs), carry EPA Section 608 refrigerant handling credentials, and pass background and drug screenings. The company maintains full liability and workersâ compensation insurance, so you are 100% protected during site visits and installation work.