Certified Technicians

HEP Heat and AirCertified Technicians

Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Whitwell

Need a new comfort system without the hassle? In Whitwell, HEP’s certified technicians make the process simple, transparent, and surprisingly quick. We start with a no-pressure assessment of your home’s size, insulation, and airflow quirks, then recommend energy-efficient equipment that fits both your lifestyle and your budget. From meticulous removal of the old unit to precision-level installation and thermostat calibration, every step is handled by licensed pros who live right here in the Sequatchie Valley—so we understand how hot, humid summers and crisp winters can put your system to the test.

Choose HEP and you’ll get upfront pricing, flexible financing, and a workmanship guarantee that keeps you covered long after the job is done. We register warranties, haul away debris, and even teach you quick maintenance tips before we leave. When you’re ready for HVAC unit replacement, trust the local team that treats your home like their own and keeps Whitwell comfortable season after season.

FAQs

How do I know when it’s time to replace my HVAC unit instead of repairing it?

If your system is more than 10–15 years old, needs frequent or costly repairs, struggles to keep consistent temperatures, or causes unusually high energy bills, replacement is usually more cost-effective. A certified technician can perform a full system assessment in Whitwell to compare long-term repair costs with the savings and comfort a new high-efficiency unit can provide.

What happens during a professional HVAC replacement visit in Whitwell?

Our Whitwell-based, NATE-certified technicians begin with a load calculation to determine the correct unit size, then safely recover any remaining refrigerant, remove and dispose of the old equipment, update or modify ductwork if required, install the new indoor and outdoor units, charge the system with refrigerant, calibrate the thermostat, and run performance and safety tests. A complete walkthrough is provided so you understand system operation and maintenance requirements.

How long does a typical HVAC replacement take?

Most standard residential replacements in Whitwell can be completed in one working day (6–10 hours). Complex installations—such as those requiring duct redesign, electrical upgrades, or indoor air-quality add-ons—may take up to two days. Your technician will give you a precise timeline after the on-site evaluation.

Will a new HVAC system lower my energy bills?

Yes. Modern heating and cooling systems offer SEER2 and AFUE ratings far higher than units manufactured a decade ago. By upgrading, homeowners in Whitwell typically see energy savings of 20–40 %. Additional gains come from variable-speed compressors, smart thermostats, and improved insulation of new air handlers. Our technicians can estimate your projected savings during the consultation.

What financing or rebate options are available for HVAC replacement?

We partner with trusted lenders to offer low-interest and no-interest promotional financing for qualified Whitwell customers. Tennessee Valley Authority (TVA) energy-efficiency rebates, federal tax credits, and manufacturer incentives may also apply, especially for ENERGY STAR-certified heat pumps and high-efficiency gas furnaces. Your technician will walk you through current programs and handle the paperwork for you.

What warranties and post-installation support do you provide?

All new systems come with a 10-year manufacturer parts warranty and up to a 10-year labor warranty when you register the unit and maintain it with annual service. Our Whitwell service team offers a one-year workmanship guarantee, 24/7 emergency support, and affordable preventive maintenance plans to keep your new HVAC running at peak performance.

HEP Heat and Air
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(423) 228-7742