Full-service Unit Replacement

HEP Heat and AirFull-service Unit Replacement

Full-service Unit Replacement | HVAC Unit Replacement | Heating and Air Conditioning | Whitwell

When your old system can’t keep up with Whitwell’s sweltering summers or brisk mountain evenings, HEP is ready with fast, stress-free HVAC unit replacement. Our licensed technicians evaluate your home’s unique layout, recommend energy-efficient equipment sized for real-world comfort, and handle every detail—from safe removal of the outdated unit to precise ductwork adjustments and smart thermostat integration. With transparent pricing and financing options, you’ll know exactly what to expect before we ever turn a wrench.

Once your new system is humming, we walk you through operation tips and enrollment in our worry-free maintenance program, so you preserve that just-installed performance for years. Homeowners across Marion County trust HEP for punctual arrivals, tidy job sites, and a satisfaction guarantee that’s as solid as the mountains surrounding Whitwell. Schedule your consultation today and feel the difference a professional HVAC unit replacement can make.

FAQs

How do I know it’s time to replace my existing HVAC unit instead of repairing it?

Most systems in Whitwell last 10–15 years. If your unit is near this age, needs frequent or costly repairs, can’t keep your home comfortable, or has a SEER rating below 13, replacement is usually the smarter financial choice. A new system eliminates rising repair bills, lowers utility costs, and provides better humidity control during our hot, humid Tennessee summers.

What types of HVAC systems do you install, and how do I choose the right one for my home?

We install high-efficiency split systems, heat pumps, packaged rooftop units, and ductless mini-splits. During your free in-home assessment we measure square footage, insulation levels, ductwork condition, and Whitwell’s climate data to perform a Manual J load calculation. This ensures we recommend the correct capacity and system type for maximum comfort and energy savings.

How long does a full HVAC replacement take from start to finish?

From the day you approve the quote, most residential replacements in Whitwell are completed in one day. The timeline breaks down as follows: permit application (1–2 business days), equipment delivery and installation (6–10 hours), system start-up and testing (1–2 hours), and final city or county inspection (usually within 3–5 days). We schedule everything and keep you updated so you know exactly what to expect.

Are permits required for HVAC replacement in Whitwell, and who handles them?

Yes. Marion County requires a mechanical permit for any HVAC equipment replacement. Our team pulls all necessary permits, coordinates inspections, and provides the final documentation for your records. You won’t have to stand in line at the permit office or worry about code compliance—we take care of it all.

What kind of energy savings can I expect with a new high-efficiency unit?

Upgrading from a 10-SEER system to today’s 16–20 SEER equipment can reduce cooling costs by 30–45%. Heat pump replacements often deliver even greater savings during Whitwell’s mild winter months because modern variable-speed compressors draw far less electricity. We provide an energy-savings calculator with your proposal so you can see the projected monthly reduction on your TVA power bill.

Do you offer financing, rebates, or warranties on new HVAC installations?

Absolutely. We partner with TVA EnergyRight and local utilities to secure rebates that can lower upfront costs by $150–$700. Flexible financing plans with 0% APR for 12–18 months or low fixed rates up to 10 years are available with approved credit. Every installation includes a 10-year manufacturer parts warranty and our own 2-year labor warranty, with optional maintenance agreements to keep the warranty valid and your system performing like new.

HEP Heat and Air
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(423) 228-7742