Manufacturer Warranties
Manufacturer Warranties | HVAC Unit Replacement | Heating and Air Conditioning | Winchester
At HEP, we make sure your comfort comes with confidence. Every time our certified technicians perform an HVAC unit replacement in Winchester, you receive full manufacturer warranties that shield your new heating and air conditioning system from unexpected hiccups. From compressors to coils, parts and labor are covered, letting you enjoy steady temperatures without worrying about surprise repair bills.
Because we’re local, we know how quickly Winchester’s weather can swing from frosty mornings to humid afternoons. That’s why we partner with trusted brands renowned for reliability and back each installation with both the factory warranty and our own workmanship guarantee. If an issue ever pops up, one call to HEP is all it takes—we’ll handle the paperwork, the scheduling, and the fix, so you can get back to breathing easy.
FAQs
What does a manufacturer’s warranty usually cover when I replace my HVAC system in Winchester?
A manufacturer’s warranty normally pays for the cost of any factory-supplied component that fails due to a manufacturing defect—compressors, condenser and evaporator coils, heat exchangers, blower motors, control boards, and other internal parts. It does not cover labor to diagnose or install the replacement part, routine maintenance items such as filters or belts, or secondary costs like refrigerant recovery, shipping, or after-hours service. To receive coverage, the equipment must be installed by a licensed HVAC contractor who follows the brand’s start-up procedures and local Winchester/Clark County code requirements.
How long does the warranty last on a new heating or air-conditioning unit?
Length varies by brand and model, but most residential equipment installed in Winchester comes with a 10-year limited parts warranty when properly registered. Premium lines often include a lifetime heat-exchanger warranty on gas furnaces and 10–12 years on compressors for heat pumps and air conditioners. If registration is missed, coverage typically falls back to five years. Labor is generally one year unless you purchase an optional extended labor plan from the contractor or manufacturer.
Do I have to register my new HVAC unit to activate the manufacturer warranty?
Yes. Nearly every major manufacturer now requires homeowners to complete online or mail-in registration within 60–90 days of installation. You will need the model and serial numbers found on the outdoor condenser and indoor unit, the installation date, and the installing contractor’s information. Incomplete or late registration reduces parts coverage (for example, from 10 years to 5), so be sure to submit the form promptly or ask your Winchester HVAC installer to do it on your behalf and provide confirmation.
Can the manufacturer’s warranty be transferred if I sell my Winchester home?
Most manufacturers allow a one-time transfer of the remaining warranty to a new homeowner, provided the request is made within 30–90 days of the home sale and, in some cases, a small transfer fee is paid. If you do not file the transfer paperwork in time, coverage often reverts to a shorter, base warranty or terminates altogether. Keep your original invoice, registration certificate, and maintenance records so the new owner can complete the process easily.
What might void my HVAC manufacturer warranty?
Common situations that cancel coverage include: using an unlicensed or non-certified installer; failing to perform annual professional maintenance; neglecting to change air filters, leading to system damage; installing non-approved aftermarket parts or refrigerant; relocating the equipment without manufacturer authorization; or tampering with factory settings. Documenting yearly maintenance visits and keeping receipts is the best way to protect your warranty rights in Winchester’s variable climate.
How do I file a warranty claim if my HVAC system has a problem?
Start by calling the contractor that installed your equipment. They will diagnose the issue, confirm the part is under warranty through the manufacturer’s portal, and order it from an authorized distributor. You must provide proof of purchase and registration. The part itself is supplied at no charge, but you are responsible for labor, refrigerant, and any other non-covered items unless you purchased an extended labor warranty. Most parts arrive within 1–3 business days in the Winchester area, and your contractor will schedule the repair as soon as the component is in hand.