Repair Options
Repair Options | Heat Repair | Heating and Air Conditioning | Winfield
When your Winfield home turns chilly, HEP’s local team is ready to bring back the cozy comfort you love. Our certified technicians arrive fast, armed with the latest diagnostic tools and a fully stocked truck, so most fixes are completed on the first visit. From aging furnaces that need new igniters to modern heat pumps flashing error codes, we unravel the problem, explain your options in plain language, and get your system humming again—always with transparent pricing and a satisfaction guarantee.
Customers choose us for more than dependable heat repair; they choose us for the peace of mind that comes with honest recommendations and courteous service. Whether it’s an emergency call in the middle of the night or a scheduled tune-up to prevent surprises next winter, you can count on HEP Heating and Air Conditioning to treat your family’s comfort like our own.
FAQs
What types of heating systems do you repair in Winfield?
Our team services virtually every residential and light-commercial heating system found in Winfield, including natural-gas and electric furnaces, heat pumps, dual-fuel hybrids, boilers, radiant floor heaters, and ductless mini-splits. No matter the brand or age, we have the parts, training, and diagnostic tools to restore safe, efficient operation.
How quickly can you respond to an emergency heat repair call?
We offer true 24/7 emergency coverage throughout Winfield and the surrounding communities. Calls received before noon are almost always handled the same day, and overnight or weekend requests are dispatched within two hours. Our service vans are fully stocked, so most repairs are completed on the first visit.
Do you provide preventative maintenance plans for HVAC systems?
Yes. Our ComfortCare Plans include two precision tune-ups per year—one for heating, one for cooling—plus priority scheduling, discounted repairs, and no overtime fees. Routine maintenance can lower energy bills by up to 15 %, extend equipment life, and keep manufacturer warranties valid.
How much will my heat repair cost and do you give upfront estimates?
We charge a flat diagnostic fee that is waived when you approve the repair. After diagnosing the problem, your technician presents a written, itemized quote that lists labor and parts separately. You choose the option that fits your budget, and that price is guaranteed—no surprises. We also offer financing on repairs over $500.
Are your technicians certified and insured to work in Winfield?
Absolutely. Every technician holds current NATE and EPA Section 608 certifications, undergoes annual factory training, and is fully licensed and insured in the State of Illinois. We also run background checks and drug screening for your peace of mind.
What steps can I take to troubleshoot my heater before calling?
1) Make sure the thermostat is set to HEAT and the setpoint is above room temperature. 2) Check the furnace switch and breaker; reset any tripped breakers. 3) Replace or clean the air filter if it’s dirty. 4) Confirm that all supply and return vents are open and unblocked. 5) For gas furnaces, verify that the gas valve is on. If these steps don’t restore heat or you notice unusual smells, sounds, or frequent cycling, shut the system off and call us for professional service.