NATE-certified Technicians
NATE-certified Technicians | Thermostat Upgrades | Heating and Air Conditioning | Winfield
When your Winfield home deserves the precision only NATE-certified professionals can deliver, HEP is ready with fast, friendly service and the latest thermostat upgrades. Our technicians pair deep HVAC expertise with cutting-edge smart controls, replacing outdated thermostats with intuitive models that learn your schedule, balance room-to-room temperatures, and slash monthly energy costs. From seamless installation to personalized programming, we make the entire process effortless—so you can enjoy perfect comfort from your phone, voice assistant, or a simple tap of the screen.
Beyond installation, we stay by your side with thorough system testing, app setup, and clear, down-to-earth guidance that puts you in complete control of your indoor climate. Whether you’re chasing lower utility bills, greener living, or just the luxury of walking into the ideal temperature every time, trust the hometown pros at HEP to elevate your comfort—and your savings—today.
FAQs
What advantages will I see by upgrading to a modern thermostat in my Winfield home?
A new smart or programmable thermostat can cut heating and cooling costs by 10–20 % by automatically adjusting temperatures when you’re asleep or away. You’ll also gain precise temperature control (within ±1 °F), improved humidity management, remote access from your phone, maintenance reminders, and compatibility with utility rebate programs available to many Winfield residents.
Why is it important to have my thermostat installed by a NATE-certified technician?
North American Technician Excellence (NATE) certification requires rigorous testing in HVAC installation, service, and safety. A NATE-certified professional ensures your thermostat is wired correctly, configured for your HVAC equipment, and calibrated for local climate conditions. Proper installation prevents short-cycling, inaccurate temperature readings, voided manufacturer warranties, and costly energy waste.
Will a smart thermostat work with my current furnace, air conditioner, or heat pump?
In most cases, yes. Our technicians first identify your system type (single-stage, two-stage, variable-speed, heat pump, or dual-fuel) and check the presence of a "C-wire" for constant power. If your system lacks a C-wire, we can often add one or install a compatible power kit. We also verify voltage (24 V vs. line-voltage) and integrate accessories such as humidifiers so everything communicates properly.
How long does a thermostat upgrade appointment take, and will I lose heating or cooling during the process?
A standard replacement typically takes 45–90 minutes. Your HVAC system is powered down only while we remove the old thermostat, connect the new base plate, label and attach wiring, and run a post-installation test cycle. Any downtime is usually under 30 minutes, so comfort disruption is minimal.
Can a thermostat upgrade really lower my utility bills in Winfield’s climate?
Absolutely. Our area experiences hot, humid summers and cold winters, leading to high annual HVAC usage. By automatically setting back temperatures 7–10 °F for 8 hours a day, the U.S. Department of Energy estimates savings of up to 10 % on heating and 15 % on cooling. Many local utilities also offer bill credits or rebates for ENERGY STAR® smart thermostats, increasing your return on investment.
What should I expect on the day of service, and how do I schedule an appointment?
Expect a friendly, uniformed technician who will: 1) verify your upgrade goals and thermostat location, 2) protect flooring with drop cloths, 3) disconnect power and change out the thermostat, 4) connect to Wi-Fi, program schedules, and demonstrate the mobile app, and 5) clean up and provide a written warranty. To book, call our Winfield office, use our online calendar, or request same-day service for urgent replacements.