Honest Repairs

HEP Heat and AirHonest Repairs

Honest Repairs | Air Conditioning | Heating and Air Conditioning

When the Tennessee heat is cranked all the way up, HEP’s Honest Repairs steps in with reliable, wallet-friendly air conditioning solutions that keep your home cool and your energy bills low. Our certified technicians arrive on time, explain every step in plain language, and treat your house as carefully as their own—so the only thing you feel is crisp, refreshing comfort.

From precision tune-ups and 24/7 emergency repairs to new-system installations tailored to your square footage and budget, we handle every facet of air conditioning with the honesty our name promises. Backed by transparent pricing and a satisfaction guarantee, we make it effortless to breathe easy all summer long.

FAQs

How often should I have my air conditioner serviced?

For most homes, Honest Repairs Heating and Air Conditioning recommends professional maintenance once a year—ideally in early spring, before the cooling season starts. A yearly tune-up includes cleaning the coils, checking refrigerant pressures, tightening electrical connections, lubricating moving parts, and verifying thermostat accuracy. Regular service keeps your unit running efficiently, lowers utility bills, extends equipment life, and helps you avoid unexpected breakdowns during the hottest months.

What are common signs my AC system needs repair?

Watch for warm air blowing from the vents, weak airflow, short cycling (frequent on/off), unusual noises (grinding, squealing, or banging), foul or musty odors, water leaks around the indoor unit, or a sudden spike in energy bills. If you notice any of these symptoms, shut the system off to prevent additional damage and call Honest Repairs right away. Our technicians can diagnose the problem quickly and provide upfront repair options.

Is it better to repair or replace an older air conditioner?

We use the “50 percent rule.” If the cost of repairing an older unit exceeds 50 percent of the price of a new, energy-efficient system—or if the unit is more than 10-12 years old—replacement usually makes more economic sense. Newer models offer higher SEER ratings, quieter operation, and longer manufacturer warranties, which translate into lower monthly utilities and fewer service calls. During an in-home evaluation we’ll compare repair costs, estimated remaining life, and energy savings so you can make an informed decision.

How can I improve the energy efficiency of my cooling system?

Change the air filter every 1–3 months, keep supply and return vents unblocked, seal and insulate ductwork, and install a programmable or smart thermostat. Annual professional maintenance also improves efficiency by ensuring proper refrigerant charge and clean coils. If your unit is older, upgrading to a high-efficiency system (16 SEER or above) can cut cooling costs by 20–40 percent. Honest Repairs offers free estimates and rebate guidance to help you maximize savings.

What brands and types of air conditioners do you service?

Our EPA-certified technicians service and install all major brands, including Trane, Lennox, Carrier, Rheem, Goodman, York, and Daikin. We work on central split systems, heat pumps, ductless mini-splits, and packaged rooftop units. Each service van is stocked with factory-approved parts and diagnostic tools so most repairs can be completed in a single visit.

Do you provide emergency air-conditioning repair, and how fast can you respond?

Yes. Honest Repairs offers 24/7 emergency AC service throughout the year, including weekends and holidays. Calls received before 5 p.m. are typically serviced the same day; after-hours calls are dispatched to an on-call technician with an average arrival time of 1–2 hours, depending on weather and traffic. Our emergency service fee is always quoted upfront, and most repairs are backed by a one-year labor warranty for your peace of mind.

HEP Heat and Air
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(423) 228-7742